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  • QuestionJust bought this washer about a month ago and it makes a really loud noise.

    Asked by Donna.

    • Answer Hi Donna, We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Noises can vary and are hard to describe with words, so to identify the proper troubleshooting steps. You'll want to pick the noise in this guide most similar to what your washer is making, even if it isn't a perfect match. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144882289) when you message us to help our team pull up your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes this unit come with the two water hoses and does it come with the electric cord?

    Asked by ChaLow.

    • Answer There are items required for installation that Best will list when you purchase. Following their recommendation and you’ll be set.

      Answered by Stefnijo

  • QuestionWhat is the depth of the machine with the door open?

    Asked by Steph.

    • Answer 23 inches from the front of the washing machine, door straight open.

      Answered by Stefnijo

  • QuestionWhere is the detergent dispenser

    Asked by Colleen.

    • Answer Top front left pull out

      Answered by DavidW

  • QuestionWhat base is compatible with these machines

    Asked by Kathie.

    • Answer Hi Kathie Glad you asked. The washer is compatible with Pedestal WE402NW/A. Please see the link for more details. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/?redir=WE402NW Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144805616 Have a great day. ^Charles

      Answered by Samsung

  • QuestionCan you order this washer to open opposite - facing the washer ordering the hinges on the right side instead of the left?

    Asked by Barbara.

    • Answer Hi Barbara, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The door of this washer is not interchangeable nor can it be ordered to open from left to right with the hinges on the right side. I have shared the user manual link below for your reference. Please access the link to learn about the features and functions of the washer. https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144763242 Leo

      Answered by Samsung

  • QuestionWhat is the manufacture warranty?

    Asked by Anonymous.

    • Answer One year

      Answered by Frontloader

  • QuestionWhat are the dimensions of the box with with washer inside? Same for comparable dryer

    Asked by Tomm.

    • Answer Hi Tomm. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Large Capacity Smart Front Load Washer with Super Speed Wash box dimension including the compatible dryer. Regarding your concern, the shipping dimension would be the following: Washing Machine: 29.4" W X 42.4" H X 34.1" D Dryer: Electric dryer: 29.4" W x 42.5" H x 33.5" D Gas Dryer: 29.4" W x 42.5" H x 33.5" D I suggest you check this link for the full specs, features and dimensions. Washing Machine: https://www.samsung.com/us/home-appliances/dryers/gas/7-5-cu-ft-smart-gas-dryer-with-steam-sanitize-in-champagne-dvg45b6300c-a3/#specs Dryer: Electric dryer: https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-smart-electric-dryer-with-steam-sanitize-in-champagne-dve45b6300c-a3/#specs Gas dryer: https://www.samsung.com/us/home-appliances/dryers/gas/7-5-cu-ft-smart-gas-dryer-with-steam-sanitize-in-champagne-dvg45b6300c-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144690538 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionWe have a slightly older 27" pedestal, Model WE357AOW/XAA. It was under Samsung washer WF350ANW/XAA. Will it fit this washer (WFB6300AW)? Thank you.

    Asked by LyraB.

    • Answer Hi LyraB, just checking to confirm. Did you the pedestal work correctly?

      Answered by Anonymous

  • QuestionWhat is the energystar rating ?

    Asked by Kenny.

    • Answer Hi Kenny. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center in Stainless Steel. Yes, this is an energy star-rated appliance with a rating of 2.9 90 kWh/yr. ENERGY STAR®-rated CEE Tier 2 IMEF = 2.95 IWF = 2.9 90 kWh/yr You may also refer to the user manual about the ENERGY STAR® rate on page 1. https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45t6000aw-a5/pdf/WF45T6000AW.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144647969 Have a great day. ^Charles

      Answered by Samsung

  • QuestionDo I need special laundry soap for this washing machine?

    Asked by Dale.

    • Answer No

      Answered by Cccp

  • Questiondryer exhaust length is how fall can duct run

    Asked by charlie.

    • Answer I purchased a washing machine. The tube was short but got it working

      Answered by Kev1234

  • QuestionWashing Machine- The delay end "pauses" or "delay's" itself so what was a 7 hour delay turns into a 12+ hour delay. I never ends on time. Is there a fix for this? The machine has been calibrated. Delay used with/o the machine on smart app; same issue.

    Asked by CSJohnson.

    • Answer Hi SJ20416, We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide them with this number (1144885488) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionHow does the washer do with heavier loads, such as quilts and comforters? Will it handle king size?

    Asked by LC.

    • Answer It handled our king size comforter with no trouble.

      Answered by mdarney

  • QuestionHow many volts does this use?

    Asked by stonee.

    • Answer Hi stonee, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The washer uses 120 Volts. I have shared the user manual link below. Please access the link and turn to page 17 for the electrical requirements. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144549493 Leo

      Answered by Samsung

  • QuestionDoes this washer come with the water hoses for hot and cold ? And if not shouldn’t it ?

    Asked by Atxtomas.

    • Answer They are a separate purchase unfortunately

      Answered by Dash

  • QuestionHi! Once the washing cycle is complete, does the load continue to tumble with a fan within the machine. If so, how long will the fan/tumble cycle run?

    Asked by Stacey.

    • Answer Hi Stacey, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Once the wash cycle is complete (Wash - Rinse - Spin), the washer will not add nor will it continue to tumble like a dryer that is designed to avoid creases after a dry. I have shared the user manual link below. Please access the link and turn to pages 31 - 35 for the cycle overview. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144531409 Leo

      Answered by Samsung

  • QuestionHow much wattage?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The power consumption of the washer can be found below. a. Washing: 200 Watts b. Washing and Heating 1150 Watts c. Spin 550 Watts d. Drain: 80 Watts I have shared the user manual link below. Please access the link and turn to page 53 for the specification sheet. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144527739 Leo

      Answered by Samsung

  • QuestionCould a 10' by 2' rag rug be cleaned on the steam cycle?

    Asked by Nancy.

    • Answer Hi Nancy. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can wash a rag. Regarding your concern, do not wash rugs or doormats with rubber backing. The rubber backing may come off and stick inside the drum, and this may result in malfunction, such as a drainage error. I suggest you check this link to your user manual for assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549840 ^Camille

      Answered by Samsung

  • QuestionDoes anyone know how much water is consumed for an average load? Thank you.

    Asked by richar73.

    • Answer Not sure how much water is used but it definitely uses less water than the Samsung we bought 8 years ago so don’t use pods. This machine doesn’t use enough water for pods.

      Answered by Txfireguy1032