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  • QuestionIs the 'delicates' setting the same as hand wash?

    Asked by Anonymous.

    • Answer Hi, Great question. We appreciate your question about the "delicates" setting of the washer. Yes, it can be classified as a gentle hand wash for sensitive material(sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.). Should you need more assistance, please feel free to get back to us via the following options: Have a great day. ^Charles

      Answered by Samsung

  • QuestionCan this washer be stackable

    Asked by Jow.

    • Answer Yes

      Answered by Grandma

  • QuestionHow long is the quick wash cycle?

    Asked by Anonymous.

    • Answer Hi There. Glad that you ask how long is quick wash cycle. We don't have a specific time for a quick wash cycle. The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. For lightly soiled items that you want to finish washing quickly. For best performance, the recommended load is 4 lb or lower. Have a great day. Melardo

      Answered by Samsung

  • Questiondoes this machine smell after use?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Due to the nature of a front loading washing machine's design, there is a rubber gasket that lines the door. This prevents leakage but is also a breeding ground for bacteria and mold to build. Any residual water left in the machine has nowhere to go, which is how mold and mildew form causing the machine to smell. Ideally, you have to clean the washing machine every after use. I have shared a link below to help with cleaning the washer. https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371374 Leo

      Answered by Samsung

  • QuestionDoes the Samsung washer WF45T6000AV/A5 come with the hoses.

    Asked by Tipparee.

    • Answer Hi Tipparee. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Vibration Reduction Technology+ if hoses are included. Regarding your concern, Water hoses are sold separately. I suggest you check this link to your user manual for assistance. Please go to page 16. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144422463 ^Camille

      Answered by Samsung

  • QuestionDo the “stackable” Samsung packages have to be stacked? Or can they be set up as a side by side?

    Asked by Cheela.

    • Answer Hi Cheela, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The washer can be installed either side by side or stacked. I have shared the user manual link below. Please go to the link and turn to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371525 Leo

      Answered by Samsung

  • QuestionWhat is the total height if stacked?

    Asked by Slickster.

  • QuestionWhat are the dimensions of the top of the machine? I need to stack this with a different make dryer. Thanks!

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ dimension of the top of the machine. Regarding your concern, here are the product dimensions. A. 1 in. (25 mm) B 5.9 in. (150 mm) C 7.1 in. (180 mm) D 6 in. (152 mm) E 78.5 in. (1994 mm) I suggest you check your user manual for further assistance on how to remove the door. Please go to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144348618 ^Camille

      Answered by Samsung

  • Questionwhen stacked, what is the total height of the unit?

    Asked by pdnwright.

    • Answer Unfortunately, i only purchased this washer only not stacking kit You mean just height of washer or stacked with drier?? Only washer itself is about 38.25-38.5 ft

      Answered by Dealmania

  • QuestionHow does the door open on an older kenmore 3.5 washing machine

    Asked by WendyBanjo.

    • Answer Sorry but you asked this question on a front load Samsung. Please check with Kenmore

      Answered by Anonymous

  • QuestionCan something being caught in the pump for the rinse and spin keep it from taking water in thru the hose inlet?

    Asked by Tazmaniac.

    • Answer Yes

      Answered by Anonymous

  • QuestionI’ve had this washer for about a week . I washed two bathroom rugs . During the spin cycle the machine shook the house ! After that load I put one bathroom rug in . The rug came out soaked . I’m ready to return it any advice?

    Asked by Elynrose.

    • Answer Hi Elynrose. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ regarding washing bathroom rugs. Regarding your concern, we do not allow to wash thick or hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations. Also, do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error I suggest you check this link to your user manual. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144293648 ^Camille

      Answered by Samsung

  • QuestionIs there supposed to be something over the glass or is the door hallow? Ours didn’t come with anything over the glass like our dryer did.

    Asked by DM.

    • Answer My washer window dips in - I think that’s what you mean. The dryer door has double windows with the outer flat. Hadn’t noticed that, but it is odd. Even so, I think it’s meant to be that way.

      Answered by Spunky633

  • QuestionWhat type of Warranty comes with this?

    Asked by Anonymous.

    • Answer Manufacturer warranty is one year, not sure if Best Buy offers a year (one additional year) or not

      Answered by Tony

  • Questionwhat is the life expectancy of this unit?

    Asked by newBuyer.

    • Answer The one I replaced was about 13 years old, the dryer is still going though same age

      Answered by nosp

  • Questionwhat is the clearance needed (height and width) for the Samsung 4.5 cu, ft, washer installed with pedestal? thank you.

    Asked by Momof3.

    • Answer I'm happy to help with this, Momof3! First, here is a link (https://bit.ly/3EAn8wI) to the user manual for this model. Pages 18-20 have detailed diagrams showing all the dimensions you'll need, including using the matching pedestal. ^Jecca

      Answered by Samsung

  • QuestionDoes this model have self cleaning

    Asked by Snowman.

    • Answer Yes it has a self clean option. Will send you alert after 40 loads

      Answered by Greatprice

  • QuestionIf my current 4.5 cubic front load Samsung washer is on a pedestal will the new 4.5 cubic Samsung front load washer fit onto the pedestal

    Asked by Kim.

    • Answer Thanks so much for asking, Kim! I have this washer (WF45T6000AW) listed as being compatible with pedestal model WE402NW. ^Jecca

      Answered by Samsung

  • QuestionWhat is the size? Width, height, depth?

    Asked by Let.

    • Answer Thanks so much for asking, Let! I have the full dimensions of this model listed as: 27" W x 38.7" H x 31.3" D. ^Jecca

      Answered by Samsung

  • QuestionWe live on the second floor of a condo with one flight of stairs. The stairway has a lift chair on a track but refrigerators, heavy furniture have been lifted around the chair with no problem when it is on the first floor. Delivery/installation charge?

    Asked by Ron.

    • Answer My installation and delivery was free. I have the 5 yr warranty

      Answered by Greatprice