A:AnswerHi,
Great question. We appreciate your question about the "delicates" setting of the washer.
Yes, it can be classified as a gentle hand wash for sensitive material(sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.).
Should you need more assistance, please feel free to get back to us via the following options:
Have a great day.
^Charles
A:AnswerHi There.
Glad that you ask how long is quick wash cycle.
We don't have a specific time for a quick wash cycle. The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts.
For lightly soiled items that you want to finish washing quickly. For best performance, the recommended load is 4 lb or lower.
Have a great day.
Melardo
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White.
Due to the nature of a front loading washing machine's design, there is a rubber gasket that lines the door. This prevents leakage but is also a breeding ground for bacteria and mold to build. Any residual water left in the machine has nowhere to go, which is how mold and mildew form causing the machine to smell.
Ideally, you have to clean the washing machine every after use. I have shared a link below to help with cleaning the washer.
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144371374
Leo
A:AnswerHi Tipparee.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Vibration Reduction Technology+ if hoses are included. Regarding your concern, Water hoses are sold separately.
I suggest you check this link to your user manual for assistance. Please go to page 16.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422463
^Camille
A:AnswerHi Cheela,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White.
The washer can be installed either side by side or stacked. I have shared the user manual link below. Please go to the link and turn to page 20.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144371525
Leo
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ dimension of the top of the machine. Regarding your concern, here are the product dimensions.
A. 1 in. (25 mm)
B 5.9 in. (150 mm)
C 7.1 in. (180 mm)
D 6 in. (152 mm)
E 78.5 in. (1994 mm)
I suggest you check your user manual for further assistance on how to remove the door. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348618
^Camille
A:AnswerUnfortunately, i only purchased this washer only not stacking kit
You mean just height of washer or stacked with drier??
Only washer itself is about 38.25-38.5 ft
A:AnswerHi Elynrose.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ regarding washing bathroom rugs. Regarding your concern, we do not allow to wash thick or hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations. Also, do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error
I suggest you check this link to your user manual. Please go to page 11.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144293648
^Camille
A:AnswerMy washer window dips in - I think that’s what you mean. The dryer door has double windows with the outer flat. Hadn’t noticed that, but it is odd. Even so, I think it’s meant to be that way.
A:AnswerI'm happy to help with this, Momof3! First, here is a link (https://bit.ly/3EAn8wI) to the user manual for this model. Pages 18-20 have detailed diagrams showing all the dimensions you'll need, including using the matching pedestal. ^Jecca