Questions & Answers

Q: QuestionWhat are the measurements of both. Height and width and depth

Asked 2 years ago by Imagrandma.

• A:Answer Hi Imagrandma, We are happy to answer your question about the measurement of this Samsung washing machine model. I have listed the dimensions of this washing machine model below. A. Overall height 38.7 inches B. Width 27 inches C. Depth with door open 52.6 inches D. Depth 31.3 inches Leo

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  Answered 2 years ago by Samsung

  
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Q: Questioncan you use pods?

Asked 2 years ago by a.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer I use tide pods

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  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you wash rugs and or a queen size comfortor

Asked 2 years ago by Tommy.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer Yes

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  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionMy old LG washer and dry are all 27'x27, this washer is 31*27. can this Samsung washer stack with my lg dryer together?

Asked 2 years ago by xq.

• A:Answer Greetings! We appreciate your question about compatibility between this Samsung washing machine and your existing dryer. This washing machine model is designed to fit a Samsung dryer when stacking using a kit (SKK-8K). Leo

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  Answered 2 years ago by Samsung

  
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Q: QuestionDo you have to use specific soap with this washer?

Asked 2 years ago by Jojo.

• A:Answer HE only

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  Answered 2 years ago by JamesSVerified Purchase

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Q: QuestionI have a 12 year old samsung 27 inch pedestal will a new samsung washer fit on it?

Asked 2 years ago by Kay.

• A:Answer The base is about 2" longer front to rear, but the leveling feet appear to be in the same imprints left by our 12-year-old Samsung

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  Answered 2 years ago by FalconerVerified Purchase

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Q: QuestionWill this Washer fit on a Standard Drain pan with Emergency drain of size 30 X 30 inch. ?

Asked 2 years ago by Poo.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer Yes

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  Answered 2 years ago by NataliaPVerified Purchase

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Q: QuestionDoes the washer have “auto dosing” feature where it weighs the clothes and applies the correct amount of water to the load?

Asked 3 years ago by Fran.

• A:Answer It seems to

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  Answered 2 years ago by Anonymous

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Q: QuestionHow long id the shortest cicle

Asked 3 years ago by Lilly.

• A:Answer 25min.

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  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the depth with the door fully open? Thanks!

Asked 3 years ago by MapleLeaves.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer Five (5) feet.

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  Answered 7 months ago by CarlosTVerified Purchase

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Q: QuestionJust got mine but when I hit start the time goes away and it just sets there thinking and doesn't start the cycle why what do I need to do . I turned it off and up again but it still doesn't start

Asked 3 years ago by Michelle.

• A:Answer Try holding your finger on the start button for 3-5 seconds until it starts.

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  Answered 3 years ago by Anonymous

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Q: QuestionWill this Washer with the Storage Pedestal fit on a Standard Drain pan with Emergency drain of size 30 X 30 inch. ?

Asked 3 years ago by Daksh.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer Yes

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  Answered 2 years ago by NataliaPVerified Purchase

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Q: QuestionWho manufactures this appliance? Thanks.

Asked 3 years ago by QuickHitmanX7.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer Samsung

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  Answered 1 year ago by TinaBVerified Purchase

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Q: QuestionCan this washer stack with a dv210AEW/XAA model dryer I'm wanting to stack with the dv210aew/xaa dryer and wanted to know if this washer was compatible.

Asked 3 years ago by Compatibility.

• A:Answer I am not sure about the stacking since my house has a washroom where mine sit side by side with the podiums.

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  Answered 2 years ago by AudraFVerified Purchase

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Q: QuestionHow do I get my top loader to default to cold when I turn it on? It always defaults to hot. Thanks

Asked 3 years ago by Wanda.

Q: Questionany price reduction if we have a total tech membership?

Asked 3 years ago by dave.

• A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Charles

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  Answered 3 years ago by Samsung

  
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Q: QuestionI need a 34" h x 24" d x 24" stackable with a gas dryer. Can you help?

Asked 3 years ago by Cookie1.

Q: QuestionHow long is the drain hose?

Asked 3 years ago by Sarah.

• A:Answer We appreciate your interest, Sarah. To get more details about the specific length of the drain hose, please call our Samsung Parts Team at (800) 627-4368. Available from Mon - Fri 9:00 AM ~ 6:30 PM EST. They can check and verify the drain hose's measurement. Have a great day! ^Chrystel

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  Answered 3 years ago by Samsung

  
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Q: QuestionIs there an inside drum light?

Asked 3 years ago by Confused.

• A:Answer I don't believe that it has a light inside

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  Answered 3 years ago by OscarVerified Purchase

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