A:AnswerHi Iris.
Glad that you ask the cycle time for a normal wash for this model.
The cycle time for this model is 45 minutes.
Have a great day.
Melardo
A:AnswerHi Steph,
Thank you for asking about the depth of the washer when the door is open. The depth is 52 5/8 when the door is open at 90 degrees.
If you have inquiries and need further assistance in the future, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1144888134.
Thank you for choosing Samsung, and have a great day!
^Rainly
A:AnswerHi Donna,
We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Noises can vary and are hard to describe with words, so to identify the proper troubleshooting steps. You'll want to pick the noise in this guide most similar to what your washer is making, even if it isn't a perfect match.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144882289) when you message us to help our team pull up your information.
Have a great day.
^Charles
A:AnswerHi, ET.
Glad you asked about the washing machine; if this is a HE washing machine, Your washer is designed to use high-efficiency (HE) detergents.
• For the best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and
cleaning is maximized.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi Kathie
Glad you asked. The washer is compatible with Pedestal WE402NW/A. Please see the link for more details.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/?redir=WE402NW
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144805616
Have a great day.
^Charles
A:AnswerHi Barbara,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White.
The door of this washer is not interchangeable nor can it be ordered to open from left to right with the hinges on the right side.
I have shared the user manual link below for your reference. Please access the link to learn about the features and functions of the washer.
https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144763242
Leo
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if you can use your existing pedestal which is 28". Regarding your concern, the compatible pedestal for this dryer would be WE402NW and the dimension would be 27" x 14.2" x 28.1".
I suggest you check this link for the full specs, features, and dimensions.
washing machine:
https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#specs
Pedestal:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144691727
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi Steve,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
This dryer uses a stacking kit with model number SKK-8K. The washer uses a stacking kit with model numbers SK-3A1/XAA , SK-4A/XAA , SK-5A/XAA. The washer and the dryer are not compatible in terms of stacking.
I have shared both the user manual link for the washer (WF365BTBGWR) and Dryer (DVE45T6000W) below. Please access the washer manual and turn to page 3 for the stacking kit models. Please access the dryer manual and turn to page 14 for the stacking kit model.
User manual washer:
https://downloadcenter.samsung.com/content/UM/201409/20140922154120626/BIGBANG_USER_WF361_363_365_364-02832J-07_XAA.pdf
User manual dryer:
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144686816
Leo
A:AnswerHello al,
Thank you for reaching out. We appreciate you informing us about your inquiry if the Samsung dryer with model 6000, which replaced the 5000 fits your pedestal. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, this Samsung dryer is compatible with the WE402NW pedestal.
You may check page 13 of the user manual for information about installing the dryer with a pedestal.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
You may also visit samsungparts.com should you wish to purchase a pedestal.
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144681915
Thank you, and stay safe!
-Angelica
A:AnswerHi Kenny.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center in Stainless Steel.
Yes, this is an energy star-rated appliance with a rating of 2.9 90 kWh/yr.
ENERGY STAR®-rated CEE Tier 2 IMEF = 2.95 IWF = 2.9 90 kWh/yr
You may also refer to the user manual about the ENERGY STAR® rate on page 1.
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45t6000aw-a5/pdf/WF45T6000AW.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144647969
Have a great day.
^Charles
A:AnswerHi, Shaun.
Glad you asked about the washers and if you can operate them with an iPhone. If you are asking about the Smart care function, the Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi jeanbean,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum.
The total height will be 78.5 inches. I have shared the user manual link below. Please access the link and turn to page 20 for the complete dimension of the stacked home appliance.
https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144568657
Leo
A:AnswerIf you mean the exhaust hose, yes, you do need it hooked up, great machine too! Really pleased with it. I figure you’re getting the gas model? You would also need the gas hook up if you are. If electric model, obviously you would not.
Good luck
A:AnswerHi Jay,
Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a Samsung washer and we hope it is up to your standard. We are saddened to know that the stacking kit you have isn't lining up.
The dryer with model number DV520AEP uses a stacking kit with model number SK-5A. I have shared the user manual for the dryer below. Please access the link and turn to page 3.
https://downloadcenter.samsung.com/content/UM/201702/20170217101233966/DV520AE-02836B-01_XAC.pdf
The washer, that was newly purchased, uses a stacking kit with model number SKK-8K. I have shared the user manual below for the washer. Please access the link and turn to page 20.
https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf
The washer and the dryer cannot be stacked as the stacking kits that each home appliance uses a different one.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144560164
Leo
A:AnswerHi stonee,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White.
The washer uses 120 Volts. I have shared the user manual link below. Please access the link and turn to page 17 for the electrical requirements.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144549493
Leo
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ if you can was a rug. Regarding your concern, as long as the backing of the rag is not rubber, you can use the washing machine. As rugs with rubber backing may come off and stick to inside the drum, this may result in malfunction such as a drainage error.
I suggest you check this link to your user manual for assistance. Please go to page 11.
https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144549619
^Camille
A:AnswerHi Stacey,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White.
Once the wash cycle is complete (Wash - Rinse - Spin), the washer will not add nor will it continue to tumble like a dryer that is designed to avoid creases after a dry.
I have shared the user manual link below. Please access the link and turn to pages 31 - 35 for the cycle overview.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144531409
Leo
