Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

Your price for this item is $699.99
The comparable value price is $899.99
Page Showing 141-160 of 174 questions
  • Questionwhat are the dimensions? what power cord needs to be purchased?

    Asked by Anonymous.

    • Answer 38.7"h x 27.0"w x 31.5"d with door closed. 52.6"d with door open. The power cord comes with it.

      Answered by JoyandCheer

  • Questiondo you install gas dryers

    Asked by tony.

    • Answer yes, they do! best buy delivered and installed my samsung gas dryer within an hour, and it was around $20. i'd recommend purchasing in-store so that they can get you all of the hookups you need for your particular situation.

      Answered by Lola

  • QuestionIs this dryer stackable with the washer DVG45T6000AW? Thanks

    Asked by Nnsplash.

    • Answer The dryer can stack on top of the compatible washing machine (WF45T6000AW/A5). The compatible stacking kit is SKK-8K. We thank you for choosing Samsung for your laundry needs! ^Lena

      Answered by Samsung

  • QuestionCan I change which side the door opens?

    Asked by Donna.

    • Answer Thanks for asking, Donna! Yes, Samsung dryer doors can be reversed to open from the other direction. In fact, we've also included step by step instructions on how to do this in the user manual. ^Jecca

      Answered by Samsung

  • QuestionHeadline says "with Sensor Dry".. Details say 'Sensor = No'. Which is it?

    Asked by Russman.

    • Answer Thank you so much for asking! Most Samsung dryers, including this one, have a combination of some sensor dry cycles and some manual/timed dry cycles. This allows users to choose each cycle which they would prefer. ^Jecca

      Answered by Samsung

  • QuestionDoes this model have a steam option? specs show it does but actual picture of the machine doesn't.

    Asked by Simon.

    • Answer It doesn't. Must be an error.

      Answered by Lms1987

  • QuestionWhere can I get a spare lint filter for model DVG45T6000W?

    Asked by pbafrank.

    • Answer Hi there, I can answer that for you. Any time you need to purchase parts for your Samsung, you will order on our Parts website, https://www.samsungparts.com/Default.aspxsungParts. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionCan this be converted to propane?

    Asked by John.

    • Answer Hi John. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to liquid propane. Regarding your concern, here are the following details you need to consider. Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation Here is the link to your user manual for further assistance. Please go to pages 17 to 18 https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144302760 ^Camille

      Answered by Samsung

  • QuestionHi there. My Samsung washer no longer works and needs to be replaced. I called Samsung directly and was on the phone for over an hour and still couldnt answer a simple question. Can this washer be stacked with Samsung dryer model #WF45T6000AV???

    Asked by Gio.

    • Answer Hi Gio, We are here to help you in getting the information that you ned. We would like to speak to you directly to gather more information and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149241434), to help our team pull up your information. Have a great day! ^Rodel

      Answered by Samsung

  • QuestionDoes the dryer come with the cord or do I have to purchase separately?

    Asked by Jen.

    • Answer Yes it comes with cord…..

      Answered by MarquitaG

  • QuestionWhy is this washer dispensing detergent and softener at the washing cycle?

    Asked by RAFAEL.

    • Answer Hi Rafael, To help with the washer, please see the link below, follow the steps, and click the hyperlinks for further help. Dispenser drawer issues in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Have a nice day. ^Aloe

      Answered by Samsung

  • QuestionHow much water does this washer use per load?

    Asked by Janae.

    • Answer Hello Janae, This washer model recognizes the weight of the objects and automatically adjusts the appropriate water level, washing duration, rinse counts, and spin counts. -Kimberly

      Answered by Samsung

  • QuestionHow many amps does this dryer pull?

    Asked by Jaqui.

    • Answer Good Day, We appreciate you for showing interest in the dryer, Jaqui! Please be advised that this dryer model requires a 15-amperes fuse or circuit breaker. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionIs this washer compatible with my current washer pedestal WE357A0PXAC?

    Asked by Jerry.

    • Answer Hi Jerry, Thank you for reaching out. We appreciate your time today in asking if your Samsung pedestal is compatible with the washer. Yes, this washer is compatible with your Samsung pedestal with model number WE357A0PXAC. The dimension of the washer 27" W x 38.7" H x 31.3" D is compatible with the dimensions of your pedestal. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144786576 Leo

      Answered by Samsung

  • QuestionAfter doing a wash cycle, in the event that some water does not completely drain like from a heavy blanket, can the washer be set to do a drain spin cycle only. To remove remaining excessive water if such a problem occurs? Thank you for you help. Bill.

    Asked by Bill.

    • Answer Hi Bill, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum. The washer does not have a cycle specific to just spin. The washer has rinse+spin and a high (level 5) of spin, which extends the spinning process to effectively remove moisture from the load. I have shared the user manual link below. Please access the link and turn to pages 32 and 35. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144593752 Leo

      Answered by Samsung

  • QuestionDo you have to replace a filter or is it built into the drum?

    Asked by Cari.

    • Answer Hi Cari. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ do you have to replace the filter, or is it built into the drum. Regarding your concern, this would be built into the drum. I suggest you check this link to your user manual for assistance. Please go to pages 43 to 44. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549797 ^Camille

      Answered by Samsung

  • QuestionDoes this platinum color match the platinum of model 6100?

    Asked by Lind50.

    • Answer Hi Lind50. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if the color matches the platinum model 6100. Regarding your concern, the compatible model of the washer for this dryer would be WF45T6000AP/US. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Also, here is the link for the compatible washer. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--front-load-washer-with-vibration-reduction-technology--in-platinum-wf45t6000ap-us/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144651003 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung