“Just bought this washer about a month ago and it makes a really loud noise.”
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Hi Donna, We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Noises can vary and are hard to describe with words, so to identify the proper troubleshooting steps. You'll want to pick the noise in this guide most similar to what your washer is making, even if it isn't a perfect match. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144882289) when you message us to help our team pull up your information. Have a great day. ^Charles
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