Questions & Answers
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- Model:
- WF45T6000AP/US
- |
- SKU:
- 6473461
Highly rated by customers for: Overall Performance, Drying Performance, Noise Level
Page Showing 301-320 of 585 questions
Q: QuestionI have existing pedestal 28” long and 28.5” wide. Is it compatible with current model?
Asked by Anonymous.
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if you can use your existing pedestal which is 28". Regarding your concern, the compatible pedestal for this dryer would be WE402NW and the dimension would be 27" x 14.2" x 28.1". I suggest you check this link for the full specs, features, and dimensions. washing machine: https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#specs Pedestal: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144691727 Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Answered by Samsung
Q: QuestionIs this dryer compatible with Samsung Washer Model WF365BTBGWR/A2? We need to replace the Samsung Dryer Model DV365ETBGWR/A3 do to a failure and want to use the stacking feature we are currently using. If so will we need a different Stacking Kit?
Asked by Steve.
- A:Answer Hi Steve, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White. This dryer uses a stacking kit with model number SKK-8K. The washer uses a stacking kit with model numbers SK-3A1/XAA , SK-4A/XAA , SK-5A/XAA. The washer and the dryer are not compatible in terms of stacking. I have shared both the user manual link for the washer (WF365BTBGWR) and Dryer (DVE45T6000W) below. Please access the washer manual and turn to page 3 for the stacking kit models. Please access the dryer manual and turn to page 14 for the stacking kit model. User manual washer: https://downloadcenter.samsung.com/content/UM/201409/20140922154120626/BIGBANG_USER_WF361_363_365_364-02832J-07_XAA.pdf User manual dryer: https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144686816 Leo
Answered by Samsung
Q: QuestionI have a model dv42h5000. will the model 6000 which replaced the 5000 fit my pedestal
Asked by al.
- A:Answer Hello al, Thank you for reaching out. We appreciate you informing us about your inquiry if the Samsung dryer with model 6000, which replaced the 5000 fits your pedestal. We understand this information's importance, and we'll be glad to look into this for you. As per checking, this Samsung dryer is compatible with the WE402NW pedestal. You may check page 13 of the user manual for information about installing the dryer with a pedestal. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf You may also visit samsungparts.com should you wish to purchase a pedestal. Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144681915 Thank you, and stay safe! -Angelica
Answered by Samsung
Q: QuestionWhat is the energystar rating ?
Asked by Kenny.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi Kenny. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center in Stainless Steel. Yes, this is an energy star-rated appliance with a rating of 2.9 90 kWh/yr. ENERGY STAR®-rated CEE Tier 2 IMEF = 2.95 IWF = 2.9 90 kWh/yr You may also refer to the user manual about the ENERGY STAR® rate on page 1. https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45t6000aw-a5/pdf/WF45T6000AW.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144647969 Have a great day. ^Charles
Answered by Samsung
Q: QuestionCan you operate it from your iPhone
Asked by Shaun.
- A:Answer Hi, Shaun. Glad you asked about the washers and if you can operate them with an iPhone. If you are asking about the Smart care function, the Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only). Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Answered by Samsung
Q: Questiondryer exhaust length is how fall can duct run
Asked by charlie.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer I purchased a washing machine. The tube was short but got it working
Answered by Kev1234
Q: QuestionIf I use the stacking kit (SKK-8K), what is the total height of the washer + dryer + stacking kit all together?
Asked by jeanbean.
- A:Answer Hi jeanbean, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum. The total height will be 78.5 inches. I have shared the user manual link below. Please access the link and turn to page 20 for the complete dimension of the stacked home appliance. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144568657 Leo
Answered by Samsung
Q: QuestionDo the dryer needs to have the hook up with the hose and everything in a apartment complex or it dont need that
Asked by Dantis.
- A:Answer If you mean the exhaust hose, yes, you do need it hooked up, great machine too! Really pleased with it. I figure you’re getting the gas model? You would also need the gas hook up if you are. If electric model, obviously you would not. Good luck
Answered by Manolo
Q: QuestionI purchased this washer so it would match up with my Samsung dryer but the stacking brackets won’t line up. Is it incompatible with my older Samsung-7.5 Cu. Ft. 13-Cycle Steam Electric Dryer-Stainless Platinum-DV520AEP?
Asked by Jason.
- A:Answer Hi Jay, Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a Samsung washer and we hope it is up to your standard. We are saddened to know that the stacking kit you have isn't lining up. The dryer with model number DV520AEP uses a stacking kit with model number SK-5A. I have shared the user manual for the dryer below. Please access the link and turn to page 3. https://downloadcenter.samsung.com/content/UM/201702/20170217101233966/DV520AE-02836B-01_XAC.pdf The washer, that was newly purchased, uses a stacking kit with model number SKK-8K. I have shared the user manual below for the washer. Please access the link and turn to page 20. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf The washer and the dryer cannot be stacked as the stacking kits that each home appliance uses a different one. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144560164 Leo
Answered by Samsung
Q: QuestionHow many volts does this use?
Asked by stonee.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi stonee, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The washer uses 120 Volts. I have shared the user manual link below. Please access the link and turn to page 17 for the electrical requirements. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144549493 Leo
Answered by Samsung
Q: QuestionI have a machine washable 4x6 rug. Can this go in the washer? It's not a shag and the pile is very low. I will hang it out to dry.
Asked by Anonymous.
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ if you can was a rug. Regarding your concern, as long as the backing of the rag is not rubber, you can use the washing machine. As rugs with rubber backing may come off and stick to inside the drum, this may result in malfunction such as a drainage error. I suggest you check this link to your user manual for assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549619 ^Camille
Answered by Samsung
Q: QuestionHi! Once the washing cycle is complete, does the load continue to tumble with a fan within the machine. If so, how long will the fan/tumble cycle run?
Asked by Stacey.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi Stacey, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Once the wash cycle is complete (Wash - Rinse - Spin), the washer will not add nor will it continue to tumble like a dryer that is designed to avoid creases after a dry. I have shared the user manual link below. Please access the link and turn to pages 31 - 35 for the cycle overview. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144531409 Leo
Answered by Samsung
Q: QuestionHow much wattage?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The power consumption of the washer can be found below. a. Washing: 200 Watts b. Washing and Heating 1150 Watts c. Spin 550 Watts d. Drain: 80 Watts I have shared the user manual link below. Please access the link and turn to page 53 for the specification sheet. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144527739 Leo
Answered by Samsung
Q: QuestionDoes this washer and dryer have smart control And if so where is it located
Asked by Byron.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hello Byron, Thank you for reaching out. We appreciate you letting us know your inquiry if this dryer has smart control. We understand how important this information is for you, and we're here to help. As per checking, this Samsung dryer does not have smart control. However, it has a Smart Care feature where you can check on your phone via SmartThings app when your dryer detects an issue. You may check page 42 of the user manual to learn more about the Smart Care feature of this dryer for reference. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf You may reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144527214 -Angelica
Answered by Samsung
Q: QuestionCould a 10' by 2' rag rug be cleaned on the steam cycle?
Asked by Nancy.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi Nancy. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can wash a rag. Regarding your concern, do not wash rugs or doormats with rubber backing. The rubber backing may come off and stick inside the drum, and this may result in malfunction, such as a drainage error. I suggest you check this link to your user manual for assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549840 ^Camille
Answered by Samsung
Q: QuestionIs the 'delicates' setting the same as hand wash?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi, Great question. We appreciate your question about the "delicates" setting of the washer. Yes, it can be classified as a gentle hand wash for sensitive material(sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.). Should you need more assistance, please feel free to get back to us via the following options: Have a great day. ^Charles
Answered by Samsung
Q: QuestionDo you need a converter to have this work with LP gas line? I currently have this same Samsung dryer hooked up.
Asked by Foxden.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hi Foxden, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum. Yes, you will need a conversion kit for the dryer to work with liquid propane. Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. I have shared the installation guide below. Please access the link and turn to page 18 for further guidance. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144488775 Leo
Answered by Samsung
Q: QuestionWhat is the CFM exhaust of this dryer?
Asked by Anonymous.
- A:Answer Not sure but it is rated high, one of the reasons I purchased this model
Answered by KeithP
Q: Questionwhat is the total height measurement when the stacking kit is used with a matching dryer? I hope to place the units in a closet that has a high ceiling, but a door opening of 28" x 79" with the closet height of 86"
Asked by bicoastalguy.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi bicoastalguy, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. Total height of washer and dryer when stacked using the stacking kit is 78.5 inches and a width of 27 inches. I have shared the user manual link. Please access the link and turn to page 12 - 15 for the complete dimensions of the home appliance. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144465713 Leo
Answered by Samsung
Q: Questionfor this Samsung washer and dryer, what is the cost for the pedestals?
Asked by beachpeople.
- A:Answer $848.00
Answered by Lavishrabbit