A:AnswerWe appreciate you asking, Jules! According to our specifications, this dryer is compatible with the pedestal model WE402NW. You can find the model number of your pedestal on a label inside the drawer. ^Jecca
A:AnswerThanks so much for asking, Stacy! You are correct that stacking the units will place the dryer's control panel at the top in a high location. We do currently have a few models available that can connect together and use the washer's control panel to operate both the washer and dryer. You can find these models here: https://bit.ly/3s4fqrz. ^Jecca
A:AnswerThanks so much for asking, Danny! This model does not have the ability to connect to Wi-Fi. Because of this, it is not able to be controlled or monitored by a smart phone the way that our Smart Control models are. However, it does have a Delay End feature that allows you to select the time you want the cycle to start and end. You can read how to use this feature on page 38 of the user manual (https://bit.ly/3lmPsM4). ^Jecca
A:AnswerIt sure can, Jackie! Currently all Samsung electric dryers are able to be vented from either side using the side vent kit found here: https://bit.ly/3nQXGOv. ^Jecca
A:AnswerThanks so much for asking, Paula! Samsung pedestals are not designed to hold the weight of both the washer and the dryer stacked. Because of this, we do not recommend using a pedestal with stacked units. ^Jecca
A:AnswerDear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
A:AnswerGreat question! Samsung washing machines use various technologies to minimize how much water is used. In addition, Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations, while still getting your clothes clean. If no water is entering your washer, it will typically display an error code. For more information about water levels in your washer, check out this link: https://bit.ly/3ENM0Ce. ^Jecca
A:AnswerHello, the pedestal raise your washer and dryer to a more comfortable height for loading and unloading laundry. It is an accessory that can be purchased separately but it is not required. The compatible pedestal for this model washing machine is WE402NW/A3. We thank you for choosing Samsung. ^Lena
A:AnswerHello, the washing machine dimensions are 27" W x 38.7" H x 31.3" D. You can view this information on our website Samsung.com under product specifications. Thank you for choosing Samsung for your laundry needs. ^Lena
A:AnswerHello CharlieDizzle, the width of the dryer is 27" W. The dryer requires 1 in. (25 mm) minimum clearance on the sides. You can view the product dimensions on our website Samsung.com under product specifications. We thank you for choosing Samsung. ^Lena
A:AnswerGreat question, Johnny! The stacking kits are specifically designed to stack a dryer on top of a washer. Because of this, it is likely that the stacking kit would not fit properly on top of a dryer. ^Jecca
A:AnswerGreat question! First, here is a link (https://bit.ly/3nNgg9F) to the user manual for this model. Pages 12-15 have detailed information about the spacing requirements. Specifically page 14 has details about installation under a counter. ^Jecca
A:AnswerThanks so much for asking, CBrew1709! While this washer is designed to allow for a compatible dryer to be stacked on top of it, we are not able to confirm compatibility with non-Samsung products. ^Jecca
