“I bought this TV and connected my Blu-ray player to it, but it doesn't play properly. when I try using the app on the Blu-ray player you don't hear any sound form it. do I need to use a 4k player or can I continue to use my Blu-ray player .”
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Sounds like a problem with your sound system if you have one or a problem with the HDMI. If all that checks out then no you don't need a 4k player except for 4k blu ray disks, with a 4k tv its optimal. But if it still has no sound and it did before more than likely it's a singular TV issue. Aka you would need them to exchange it for you
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