“I can connect to the Internet however when the tv is turned off and I turn it back on the wifi connection is lost and I have to reconnect. All other devices connect to the wifi router, so the router is not the problem. Is this normal?”

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• No, that is not normal. I never lose my internet connection by turning off my television

  Answered by FallsGuy 8 years ago

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• Hi Andi, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered by Samsung 8 years ago

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