“I can connect to the Internet however when the tv is turned off and I turn it back on the wifi connection is lost and I have to reconnect. All other devices connect to the wifi router, so the router is not the problem. Is this normal?”
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No, that is not normal. I never lose my internet connection by turning off my television
Sorry, there was a problem. Please try again later.Hi Andi, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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