A:AnswerThank you for your inquiry, Glo. Let's get you the details you need.
To see inside the drum, we recommend that you use an external light source.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151418297 so our team can pull up your information when you message us.
Have a great day.
-John
A:AnswerDear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
A:AnswerHello there,
We would love to discuss The drain rate of the dryer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147167281) to help our team pull up your information when you message us.
Have a great day.
^Charles
A:AnswerHi Stacey,
Yes, you can use powder detergent on this washer; however, there are some steps to follow when using powder detergent.
I have shared the model's user manual link below. Check out the instructions on adding the right kind of detergent and detergent drawer guidelines on pages 29–32.
https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
Thank you for choosing Samsung, and have a great day!
^Rainly
A:AnswerI have the pedestal and my sister built a riser. I use the pedestal for the soap and all the stuff I use. My sister uses her riser for storage for baskets for each person in her families laundry. Cost was about a little more for the pedestals than the riser. Difference was about $50
A:AnswerGreetings,
You can't put any detergent in the washer while it is operating.
You can check the model's user manual link for the detergent drawer guidelines on pages 30-32.
https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerHi sjanzen,
We appreciate your question about the washer and whether part of it will be offset from the pedestal.
Yes, part of the front of the dryer will offset or hang off the pedestal, about 5.4 inches.
Leo
