“Lately our washer is constantly off balance. Even tho we have adjusted it repeatedly. The drum bounces around. Sometimes it takes me 3 hours to do a load of laundry. It has also gotten loud. I’m very annoyed as it’s only 2 years old.”
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We aim to provide you an easy and hassle-free experience with your washer, Ernie. Let us have your washer taken care of. To fix your washer, please follow the links and hyperlinks and watch the instructional video. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/#check-your-washing-machine-load-size-and-the-cycle-you-are-using Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146553525, to help our team pull up your information when you message us. Have a great day. -John
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