“If my washer is brand new and isn’t filling with water when my pipes are connected, what can I do?”
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Hi Jere, We appreciate you taking the time to reach out to us about your Samsung washing machine's water-filling concern. Let us help. Please see the link below for the steps if the Samsung washer doesn't fill water at all. Kindly watch the video inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147415705, which will help our team pull up your information. ^Rainly
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