“I have my TV connected to the internet and streaming all content for now, It will not go to Amazon Prime, does it need a cable connection for that ? also have a Fire TV stick can get it through that with no problem but the Samsung app will not even open,”
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Hi Frank! I'm sorry to see you're having issues accessing apps on your TU7000. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Gina
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