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Guide - Sorry to hear you are having a problem. Not sure if your channel guide is from cable or over the air antenna. Either way, you should contact your provider. If the problem persists, so that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at: ― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you.
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