A:AnswerHi Panik, you will need a Q70T or higher to be compatible with the Samsung refrigerators. Check out the Q70 here: https://www.bestbuy.com/site/samsung-55-class-q70t-series-led-4k-uhd-smart-tizen-tv/6402398.p?skuId=6402398&ref=212&loc=BM01&gclid=Cj0KCQiA-rj9BRCAARIsANB_4ABmMilrjpTeb7eazDeH0QmFUebo06t3VYoGzIlC0wSrt9yJvEVKpI0aAnE5EALw_wcB&gclsrc=aw.ds. ^Scott
A:AnswerHi Kseaich35, the TU7000 doesn't feature Smart Remote support, as it doesn't come packaged with one. If you would like to control external devices using the TV's remote, then please check out some universal remote options: https://www.bestbuy.com/site/tv-remote-controls/universal-remote-controls/abcat0107040.c?id=abcat0107040 ^Scott
A:AnswerHello hi,
I’m sorry to see that you are having difficulties connecting your console to your TV.
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Cristian
A:AnswerHello,
Please check out RCA to HDMI converter and HDMI switch for an alternative solution.
https://www.bestbuy.com/site/insignia-rca-to-hdmi-converter-black/6134312.p?skuId=6134312
https://www.bestbuy.com/site/insignia-3-port-hdmi-switch-with-4k-and-hdr-pass-through-black/6319221.p?skuId=6319221
^Cristian
A:AnswerHello Vid,
Here are the dimension for the 55TU7000 and 50TU7000.
55TU7000 - DIMENSIONS (INCHES W x H x D):
• TV WITHOUT STAND: 48.4 x 27.8 x 2.4
• TV WITH STAND: 48.4 x 30.6 x 9.8
• STAND FOOTPRINT: 1.6 x 7.4 x 9.8
50TU7000- DIMENSIONS (INCHES W x H x D):
• TV WITHOUT STAND: 44 x 25.4 x 2.4
• TV WITH STAND: 44 x 28.1 x 9.8
• STAND FOOTPRINT: 1.6 x 7.4 x 9.8
^Cristian
A:AnswerHi Doug! You can use both TV and Bluetooth device audio simultaneously on the TU7000. When this function is active, you can set the volume of the Bluetooth hearing aids higher than the volume of the TV speaker. First, make sure your Bluetooth device is paired. Press HOME on your TU7000 remote. Then go to Settings > General > Accessibility > Multi-output Audio. Find the device you'd like to pair and enjoy!
If you need assistance or have questions, please call us at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week. ^Tim
A:AnswerHi BARCZ! The 55TU7000 has two feet supporting the TV that are 37.5" apart and 9.8" in depth. Provide as much room as possible for the stand to allow for optimal support and stability avoiding potential accidents. ^Tim
A:AnswerHi swpalmerd! The TU7000 and TU8000 picture quality will be similar; however, the TU8000 will provide you with a slightly brighter picture. The TU8000 also features Ambient Mode and built-in Voice Assistants with a dedicated voice button on your OneRemote. ^Gina
A:AnswerHi there! For more information on TV mounting and installation, please contact your local Best Buy or visit https://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1 ^Gina
A:AnswerHi EBilchick! Yes, both the HBO Max and Disney+ applications are available on the TU7000. To access these applications, along with a wide range of other apps and streaming services, utilize the search feature through the built in app store. Check out the following link from Samsung for addition information on installing and managing applications: https://www.samsung.com/us/support/answer/ANS00062169/
^Tim
A:AnswerHi JDL22! Samsung Smart TVs are Powered by Tizen OS, giving you full access to hundreds of built-in apps such as Apple TV+, Disney+, Prime Video, Hulu, HBO MAX, Netflix, YouTube, YouTube TV, and many more! ^Gina
A:AnswerHi Vince! Here are the full dimensions of the 55TU7000: DIMENSIONS (INCHES W x H x D):
• TV WITHOUT STAND: 48.4 x 27.8 x 2.4
• TV WITH STAND: 48.4 x 30.6 x 9.8
• SHIPPING: 54.6 x 33.2 x 6.2 ^Gina
A:AnswerMounting the right way is the key, I would use rubber washer under the metal washer to absorb Some of the vibrations, and of course vibration will effect any tv you will use , the lighter the tv the better
A:AnswerHi Dixie, Typically for those who are hearing impared we suggest using a bluetooth headset. Someone can listen to the headset at a volume of their choosing while anyone else in the room can choose a volume from the TV speakers which may be more comfortable for them. Cheers! ^Scott
