“Week old TV randomly goes to black screen when I use the Samsung remote to control DirecTV viewing. Anyone else have this issue and know how to correct it? Thank you.”
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Hi Sammi! I'm sorry to see you are having issues with your Samsung remote controlling your DirecTV services. There are some functions such as DVR services that the Samsung remote will not be compatible with. For additional assistance, please reach out to Samsung Support via any of these options: Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week LiveChat or Text: https://www.samsung.com/us/support/contact/ Facebook Messenger: https://www.facebook.com/samsungsupport Twitter: https://twitter.com/SamsungSupport The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Gina
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