Questions & Answers

Name: Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)
Brand: Samsung
SKU: 6537366
Price: 80.99 USD
Rating: 4.7 (2748 reviews)

Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

Model:: UN55CU7000FXZA; |
SKU:: 6537366

User rating, 4.7 out of 5 stars with 2748 reviews.

Highly rated by customers for:

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QuestionAre the the three HDMI’s located on the side of the TV or the back?
Asked 2 years ago by Anonymous.
- Answer The input panel is located on the back right side. ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionDoes the Samsung 55” Crystal UHD 4K Series CU7000 surf the internet, Google search, access Gmail, etc? Can a wireless keyboard connect to this TV?
Asked 2 years ago by Marty.
- Answer Marty - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionIs the Samsung 55” Crystal UHD 4K Series CU7000 Apple AirPlay compatible?
Asked 2 years ago by Marty.
- Answer Marty - Yes, the CU7000F features built-in AirPlay. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionDoes this support a Vizio sound bar using an optical input?
Asked 2 years ago by TheresaC.
- Answer Craig - You can connect devices via Optical. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionDoes this model comes with Samsung gaming hub?
Asked 2 years ago by emendozac.
- Answer emendozac - Yes, the Gaming Hub is available. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionThis TV comes with google Assist
Asked 2 years ago by myriam.
- Answer myriam - The CU7000F works with Google Assistant. However, you will need to have a standalone Google Assistant device to perform commands such as changing channels, swapping input selections, and launching partner apps. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionDoes this TV automatically come with Samsung TV plus??
Asked 2 years ago by Mikey.
- Answer Yes, TV Plus comes pre-installed. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionDoes it connect to 5g or 2.4 wifi
Asked 2 years ago by Bobbyg.
- Answer Both Wi-Fi bands are supported. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionAfter 6 month of using my TV today show black screen and look like dead. Please any advice what to do? Thank you
Asked 2 years ago by DanilaG.
- Answer Danila - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionDual power supply 110V and 220V On the samsung product page I can find: Power Supply AC100-240V~ 50/60Hz To confirm: the tv can handle 110 as well as 220? Source: https://www.samsung.com/levant/tvs/uhd-4k-tv/cu7000-43-inch-ua43cu7000uxtw/#specs
Asked 2 years ago by Pablo2023.
- Answer Pablo2023 - This Samsung TV model is intended for use in the U.S. and will only support 110-120V. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionCan I mirror my iPhone directly to this tv using the Apple TV app without the Apple TV device? Thank you!
Asked 2 years ago by Roger.
- Answer Roger - You can mirror iOS devices via AirPlay. ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionI am trying to hook up the Phillips Hue light strip with this tv using the Phillips Hue app..but it’s not coming up when I search in the App Store. As far as I can tell, this model should be new enough to support this app.. what am I missing?
Asked 2 years ago by Dmich427.
- Answer Dmich427 - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionI have an account with Best Buy and a contract with the Geek Squad. Will I still be charged for the delivery and installation of the New TV? Will the service personnel remove the old TV. It is mounted on the wall in my family room.
Asked 2 years ago by Lynnster.
- Answer Lynnster - Please directly contact Best Buy for assistance with this. ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionI own a Samsung 50" TU7000 Crystal UHD TV and am disappointed to find that they are no longer available to purchase. So, I am asking what the differences are between the TU7000 series and the CU7000 series? Also, is the Tizen system the same for both?
Asked 2 years ago by crystaltu7000owner.
- Answer The 2023 CU7000F TV has a redesigned Smart Hub as well as several new features, including Object Tracking Sound Lite creating 3D surround sound that follows the movement on screen using our incredible virtual top channel audio, Dual Bluetooth Audio - allowing you to connect two Bluetooth devices at once, Dolby Decoder MS12, and new apps such as Google Meet. ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionWhat size is box that tv comes in?? Trying to determine if it will fit in my car
Asked 2 years ago by RNew.
- Answer RNew - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Box Dimension: https://www.bestbuy.com/site/samsung-55-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537366.p?skuId=6537366 ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionWhere is the Digital Optical Audio output found? I see 3 hdmi ports, one USB port, an ethernet port, and a cable antenna output, but no Optical. Help?
Asked 2 years ago by DoofusVII.
- Answer DoofusVII - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionHow do i use my own photos as screen savers. I have a samsung with ambient mode but the 7000 doesn't have ambient mode. whats the process with the 7000
Asked 2 years ago by JP.
- Answer JP - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionWhat is the tv hole pattern for wall mount
Asked 2 years ago by Cakalackie.
- Answer The 55" CU7000F features a VESA pattern of 200mm x 200mm. ~ Samsung Specialist
  Answered 2 years ago by Samsung
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QuestionDoes this have portrait mode?
Asked 2 years ago by SS.
- Answer SS - The CU7000F does not support portrait mode/orientation. ~ Samsung Specialist
  Answered 2 years ago by Samsung
  Answer this question
QuestionDoes the remote control have a number keypad so I can enter Channel numbers directly?
Asked 2 years ago by ShellyR.
- Answer I did a chat yesterday before ordering and the agent said it does have a full number keypad. Guess I'll find out when it arrives Saturday.
  Answered 2 years ago by Anonymous
  Answer this question

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Questions & Answers

Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

Q: QuestionAre the the three HDMI’s located on the side of the TV or the back?

Q: QuestionDoes the Samsung 55” Crystal UHD 4K Series CU7000 surf the internet, Google search, access Gmail, etc? Can a wireless keyboard connect to this TV?

Q: QuestionIs the Samsung 55” Crystal UHD 4K Series CU7000 Apple AirPlay compatible?

Q: QuestionDoes this support a Vizio sound bar using an optical input?

Q: QuestionDoes this model comes with Samsung gaming hub?

Q: QuestionThis TV comes with google Assist

Q: QuestionDoes this TV automatically come with Samsung TV plus??

Q: QuestionDoes it connect to 5g or 2.4 wifi

Q: QuestionAfter 6 month of using my TV today show black screen and look like dead. Please any advice what to do? Thank you

Q: QuestionDual power supply 110V and 220V On the samsung product page I can find: Power Supply AC100-240V~ 50/60Hz To confirm: the tv can handle 110 as well as 220? Source: https://www.samsung.com/levant/tvs/uhd-4k-tv/cu7000-43-inch-ua43cu7000uxtw/#specs

Q: QuestionCan I mirror my iPhone directly to this tv using the Apple TV app without the Apple TV device? Thank you!

Q: QuestionI am trying to hook up the Phillips Hue light strip with this tv using the Phillips Hue app..but it’s not coming up when I search in the App Store. As far as I can tell, this model should be new enough to support this app.. what am I missing?

Q: QuestionI have an account with Best Buy and a contract with the Geek Squad. Will I still be charged for the delivery and installation of the New TV? Will the service personnel remove the old TV. It is mounted on the wall in my family room.

Q: QuestionI own a Samsung 50" TU7000 Crystal UHD TV and am disappointed to find that they are no longer available to purchase. So, I am asking what the differences are between the TU7000 series and the CU7000 series? Also, is the Tizen system the same for both?

Q: QuestionWhat size is box that tv comes in?? Trying to determine if it will fit in my car

Q: QuestionWhere is the Digital Optical Audio output found? I see 3 hdmi ports, one USB port, an ethernet port, and a cable antenna output, but no Optical. Help?

Q: QuestionHow do i use my own photos as screen savers. I have a samsung with ambient mode but the 7000 doesn't have ambient mode. whats the process with the 7000

Q: QuestionWhat is the tv hole pattern for wall mount

Q: QuestionDoes this have portrait mode?

Q: QuestionDoes the remote control have a number keypad so I can enter Channel numbers directly?

QuestionAre the the three HDMI’s located on the side of the TV or the back?

QuestionDoes the Samsung 55” Crystal UHD 4K Series CU7000 surf the internet, Google search, access Gmail, etc? Can a wireless keyboard connect to this TV?

QuestionIs the Samsung 55” Crystal UHD 4K Series CU7000 Apple AirPlay compatible?

QuestionDoes this support a Vizio sound bar using an optical input?

QuestionDoes this model comes with Samsung gaming hub?

QuestionThis TV comes with google Assist

QuestionDoes this TV automatically come with Samsung TV plus??

QuestionDoes it connect to 5g or 2.4 wifi

QuestionAfter 6 month of using my TV today show black screen and look like dead. Please any advice what to do? Thank you

QuestionDual power supply 110V and 220V On the samsung product page I can find: Power Supply AC100-240V~ 50/60Hz To confirm: the tv can handle 110 as well as 220? Source: https://www.samsung.com/levant/tvs/uhd-4k-tv/cu7000-43-inch-ua43cu7000uxtw/#specs

QuestionCan I mirror my iPhone directly to this tv using the Apple TV app without the Apple TV device? Thank you!

QuestionI am trying to hook up the Phillips Hue light strip with this tv using the Phillips Hue app..but it’s not coming up when I search in the App Store. As far as I can tell, this model should be new enough to support this app.. what am I missing?

QuestionI have an account with Best Buy and a contract with the Geek Squad. Will I still be charged for the delivery and installation of the New TV? Will the service personnel remove the old TV. It is mounted on the wall in my family room.

QuestionI own a Samsung 50" TU7000 Crystal UHD TV and am disappointed to find that they are no longer available to purchase. So, I am asking what the differences are between the TU7000 series and the CU7000 series? Also, is the Tizen system the same for both?

QuestionWhat size is box that tv comes in?? Trying to determine if it will fit in my car

QuestionWhere is the Digital Optical Audio output found? I see 3 hdmi ports, one USB port, an ethernet port, and a cable antenna output, but no Optical. Help?

QuestionHow do i use my own photos as screen savers. I have a samsung with ambient mode but the 7000 doesn't have ambient mode. whats the process with the 7000

QuestionWhat is the tv hole pattern for wall mount

QuestionDoes this have portrait mode?

QuestionDoes the remote control have a number keypad so I can enter Channel numbers directly?