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Q: Does the cu7000 have a built in camera?
A: Hi cg123456, No, the CU7000 does not have a built-in camera. You can connect an external camera to the TV. ~Samsung Advisor
A: Hi NorthernExposure, The operating temperature on the CU7000 is between 50˚F to 104˚F. Operating humidity is between 10% - 80%. Storage temperature ranges between -4˚F to 103˚F. Conditions falling outside these ranges may lead to serious damage to your TV. I hope this helps! ~Samsung Advisor
Q: How do I use my remote and set channels
A: Hi Netters, Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound; you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 22-24 of the full user manual. To set up local channels, please follow these steps: 1) Make sure your Antenna or Cable box is set up, and then connect it to the TV vis the ANT IN. 2) Go to Source> TV 3) Press Setting> All Settings> Broadcasting> Auto Program 4) Start to begin Auto-Programming, and then select either Air, Cable, or Both 5) Your TV will begin to scan for channels. After it's done, select Close to finish I hope this helps! If you need more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
A: Hi Zack, Please ensure that you are running the latest Software update. Go to Settings> Support> Software Update. If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. ~Samsung Advisor
Q: Can I use my fire stick on this TV
A: Hi Newbie, Yes, you can connect the Firestick via HDMI. ~Samsung Advisor
Q: Does this model have a microphone? Is there an option to turn it off?
A: Hi TVQuestion, No, the CU7000 TV does not have a microphone for a voice assistant. ~Samsung Advisor
Q: can you watch over the air tv? can you change channels with remote?
A: Hi wcon, The CU7000 has a built-in tuner allowing you to connect to an external antenna to access local channels that you can control through the provided Samsung TV remote. ~Samsung Advisor
A: Hi Rockaos, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. I hope this helps! ~Samsung Advisor