“I'm totally confused about the air fry feature of this Flex Duo range. Can you air fry AND cook via convection or regular bake AT THE SAME TIME or not? Online support told me you can, answer in questions says you can't!”
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To use air fry, you have to have the divider removed and use the whole oven
Sorry, there was a problem. Please try again later.Hi bama, Good question about the air fry feature and if it can be used simultaneously with convection or regular bake. When you are using the air fry feature, you will not be able to use the convection or bake feature of the oven. The main reason why the air fry mode and convection or regular bake cant be used simultaneously is that the divider has to be removed to activate the air fry mode. Air fry mode will not work whilst the divider is inserted, the air fry mode only works when the entire oven is utilized. In addition, it is recommended to use the 3rd rack when using the air fry mode. Please refer to page 41 of this model's user manual I have shared below to set the oven to air fry mode. https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number 1145031117, it will help our team pull up your information. Leo
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