A:AnswerI had the same problem! Then I realized you can only use the air fryer in the whole oven so you have to take out the separator in order to use the air fryer. Hope this helps!
A:AnswerYes, the divider can be removed to use the whole oven, there are separate controls when using the whole oven like to bake or to use air fryer, and controls for just using the top oven like for biscuits.
A:AnswerI'm so glad you asked, Bubbeof1! Our Samsung ovens automatically adjust the temperature when a convection setting is selected. This means you can follow the recipe as it is written without having to worry about making manual adjustments. ^Jecca
A:AnswerYes. But the drawer is small. The flex duo stores in it but you can't fit the griddle and air fryer basket in it. Pots won't fit, either. Only the small 2 cup sauce pans.
A:AnswerIn order to use just the top oven, the gray solid separator must be in the right height position and pushed back far enough to make contact with the contacts that allow the top oven only to work. When you make contact you should hear one beep.
A:AnswerYes! I used mine to proof my dough. Worked great. It says it has a dehydrator but haven’t used that yet. Just a tip for anyone reading this: this is my first convection oven so having being used to conventional I forgot a golden rule of reducing temperature of conventional recipes by 25 degrees. Otherwise you’ll have a browned meal while undercooked in center.
A:AnswerI cook pretty much everything in the top only unless I need to do multiple items. It all comes out completely cooked. No problem with the bottom not being done. It's just amazing.
A:AnswerIf you’re talking the electrical cable we bought one from Lowe’s. I think they also cell them at Best Buy. Be sure you check the plug before buying the cable to get a theee or four prong one.
A:AnswerHi there,
Thank you for your question regarding the griddle for your Samsung NE63A6751SS range. I understand how important it is to know the materials used in your cookware, especially concerning safety and non-toxic properties.
The griddle included with your range is made of cast aluminum, a durable material known for its ability to provide even heat distribution. It features a non-stick coating, which makes food release and cleaning easy.
Regarding safety, the non-stick coating on the griddle is PTFE-free and complies with safety standards, ensuring it is non-toxic when used according to the manufacturer’s instructions. To maintain its performance, avoid overheating the griddle or using metal utensils that could damage the non-stick surface.
For more information, including care instructions and additional details about the materials used, please refer to the Griddle section of your user manual. This section begins on page 18 and continues through pages 22 and 27.
Manual:
https://downloadcenter.samsung.com/content/UM/202405/20240508152333265/01._IB_FULL_NE5000A_NE63A6751_EN.pdf
Please the link under the "Cast-iron griddle, grates, and wok grate"
For more details.
How to clean Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147699098) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHi there,
No, an exhaust outlet is not needed. The oven vents hot air above the right rear surface.
Please see the "Important safety instructions" section, third bullet, page 12 of the user's manual and the "Important note to the consumer" section, third bullet, page 1 of the installation manual.
User's manual
https://downloadcenter.samsung.com/content/UM/202401/20240112151957904/O_01._NE63A6751_AA_EN.pdf
Installation Manual
https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Have a nice day.
^Aloe
A:AnswerHi there,
Yes, this cooktop is safe to can on.
Kindly visit the link below for some tips on preventing damage to the cooktop’s surface.
Canning on your Samsung cooktop:
https://www.samsung.com/us/support/answer/ANS00085246/
Have a great day!
Chrystel
A:AnswerHi Anna,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel.
The height dimension can be found below (height is adjustable).
Height from base to cooktop:
36 1/8 inches - 36 3⁄4 inches
Height from base to top of control panel:
46 5/16 inches - 47 1/16 inches
I have shared the installation manual below. Please access the link and turn to page 1 for the complete dimension.
https://downloadcenter.samsung.com/content/EM/202103/20210317173816090/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520449
Leo
A:AnswerThe right front cooking area has multiple circumference hot zones so one knob is used to adjust one of three burners. Because you can use the wrong setting there I recommend using the front left burner for boiling pasta and dont be afraid to use the HIGH setting which ppl typically avoid on electric coil burners. After you master the right front burner adjustments it gets easier... I also spent a half hour trying to cook mac' n cheese noodles until my wife showed me how to use the right front knob controls. Also make sure the pot is flat on the bottom (full contact with the glass) or it will always be a longer cooking time. Its okay for burner to cycle on/off so long as you have set max temp to HIGH. Otherwise a boilover would be likely. Top glass maintains a temp with thermostat control.
A:AnswerHi Barb. To shut the timer off before the selected time, long press the timer button on the control panel for 3 seconds. Thank you for choosing Samsung. ^Lo
