Does anyone have issues with the volume not working time to time and having to unplug to reset? null

Question

Samsung · Accepted Answer

Hi CraigV,

If you are having issues with the sound on your DU7200 TV, please try the following steps:

1) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.
2) Ensure you are running the latest Firmware. Go to Settings> Support> Software Update. 
3) Run a cold boot.  To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

If you continue to have issues, please reach out to us so we can further troubleshoot or schedule warranty service. Thanks for being a Samsung customer!

To contact us, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

~Samsung Advisor

Answer

We have been having the same issue. It doesn’t matter if we are watching live tv or recorded.
Sometimes we have to change the channel and go back so we can continue watching the show.

“Does anyone have issues with the volume not working time to time and having to unplug to reset?”

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