“16 days ago got this TV, today we have the xray looking picture. Went to settings, support, update and it says, this function is not available. Now WHAT!!”
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Hi BPCCPA - The update should be available if you choose TV as your source before you go to support. If this doesn't work, and you continue to have difficulties, so that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at: ― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Cris
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