My signal keeps going in and out. I have highspeed internet and that signal is strong. Everything is in the same room. Do I need a better hdmi cable? What do you recommend?
Thank you ,
Kelly null

Question

My signal keeps going in and out. I have highspeed internet and that signal is strong. Everything is in the same room. Do I need a better hdmi cable? What do you recommend?
Thank you ,
Kelly null

Samsung · Accepted Answer

Hi twinmom! Please ensure your TV's firmware is updated to the latest version. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If the issue persists, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Gina

“My signal keeps going in and out. I have highspeed internet and that signal is strong. Everything is in the same room. Do I need a better hdmi cable? What do you recommend? Thank you , Kelly”

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