Has anybody had a problem with this TV , where it just loses the picture for a couple of seconds and comes back again ( the screen just goes dark ) I’m not having any luck with my purchase at Best Buy . The 6 series I bought was no good either null

Question

Samsung · Accepted Answer

Hi there! I'm sorry to see you are having issues with your TU7000. So that we can better assist you, please reach out to Samsung Support via any of these options:
Phone: 1-800-SAMSUNG 
Available 8 AM - 12 AM EST 7 days a week
LiveChat or Text:  https://www.samsung.com/us/support/contact/
Facebook Messenger:  https://www.facebook.com/samsungsupport
Twitter:  https://twitter.com/SamsungSupport 
The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Gina

Raul · Answer

In most cases, I’ve seen that you can usually fix the issue by unplugging your TV for about a minute, then plugging it back in. Mine has quirks too every now and then, but that usually does the trick.

Answered by Raul 5 years ago

Verified Purchase

Matt · Answer

Mine works fine

“Has anybody had a problem with this TV , where it just loses the picture for a couple of seconds and comes back again ( the screen just goes dark ) I’m not having any luck with my purchase at Best Buy . The 6 series I bought was no good either”

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