The picture is really dark when I choose any app. It is so dark I can’t see the movie when it’s night time in the movie how do I fix this. Tv was purchased brand new null

Question

Will · Accepted Answer

I updated the firmware and the screen looks way better, the ambient light setting doesn’t seem to work.

Samsung · Answer

Hey Will! You can adjust the brightness and contrast settings by going to Home > Settings > Picture > Expert Settings. If this does not give you your desired picture quality, the TU7000 includes 4 different Picture Modes, so you can select the Picture Mode that provides the best viewing experience.• Dynamic makes the picture brighter and clearer in bright viewing environments. • Standard is the default mode suitable for general viewing environments. • Natural reduces eye strain for a comfortable viewing experience. • Movie is suitable for watching TV or movies in a dark room. You can also individually adjust the brightness and contrast to achieve the picture quality you desire. ^Gina

Answered by Samsung 5 years ago

“The picture is really dark when I choose any app. It is so dark I can’t see the movie when it’s night time in the movie how do I fix this. Tv was purchased brand new”

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