“We just set up the 7 series crystal under. The sound does not get loud until you hit 45 to fifty on volume. My old 6 series was loud at 20. This 1 sounds like they are talking in a box. How can this be fixed. Do I need to return the tv”
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Hi Dennisj1! I’m sorry to see that you are having difficulties with the TV audio. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
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