A:AnswerFinuga, I’m sorry to see that you are having difficulties with your TV intermittently shutting off .
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ^Celina
A:AnswerHi bobewing, please contact Smart DNS or Samsung (1-800-SAMSUNG) to see if this model is compatible with this feature; compatibility will vary by model. ^Gina
A:AnswerHi JGCSAIL! The dimensions of the 65TU7000 are (W x H x D) 57.1" x 35.6" x 11.2" with the stand and (W x H x D) 57.1" x 32.7" x 2.4" without the stand. The TV weighs 46.1lbs with the stand and 45.4lbs without the stand. ^Tim
A:AnswerHi Bruce! The HDMI ports are located on the back, right hand side of the TV. The ports are facing the side rather than the back to allow for a flush mounting solution and easier access to the ports. ^Tim
A:AnswerHi Wayne! The 65TU7000 features a VESA mounting pattern of 400mm x 300mm for compatibility with a wide range of wall mounts supporting 65". Check out a list of mounts for 65" TVs from Best Buy at the following link: https://www.bestbuy.com/site/tv-stands-mounts-furniture/tv-mounts/abcat0106004.c?id=abcat0106004&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~65%20-%2074%22
^Tim
A:AnswerI wouldn't go higher than 3 feet off the floor, from the bottom of the tv. Anything that forces you to raise your head is just uncomfortable to watch. If you follow directions to install it tells you all the details.
A:AnswerHello kali,
I’m sorry to see that you are having difficulties your 65TU7000.
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Cristian
A:AnswerHello Kevin,
The length of the power cord is 5 ft. Yes, all you would need is a HDMI to connect you receiver. If you need HDMI cables please check out at Best Buy. https://www.bestbuy.com/site/searchpage.jsp?st=hdmi+cables&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
^Cristian
A:AnswerHi there, these issues can often be resolved by unplugging the TV and leaving it unplugged for 30 seconds before rebooting. If the issue persists, please reach out to Samsung TV Support at: ― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Scott
A:AnswerHello Sean,
No, the 65TU7000 is not HDMI 2.1 compatible. For a HDMI 2.1 compatible TV, please check out the 65Q70T at Best Buy.
https://www.bestbuy.com/site/samsung-65-class-qled-q70-series-4k-uhd-tv-smart-led-with-hdr/6402399.p?skuId=6402399
^Cristian