“Just installed brand new and when I turn it on only get a faint blue light on the screen and no picture. I can hear the music and the assistant talks everyonce in a while but no picture at all, just faint blue back light. Any tricks to get the pic working”

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• Call the Samsung customer service or website.

  Answered by TechsGreat 6 months ago

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• Flummoxed - So that we can provide troubleshooting tailored to your specific setup & usage scenario, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with Us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered by Samsung 11 months ago

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