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Hi Arzenia, We are glad to receive your question about this Samsung dryer. Let us help. We would like to speak to you directly and gather more information about your inquiry. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147411462, which will help our team pull up your information. ^Rainly
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