A:AnswerThere are instructions in the manual. There's a plate on the back above that hole. You remove that to get access to several screws. The non-plug end of the cable has little rings or maybe u-shaped connectors that go under the screws. Mine was a 3 wire install. In that case, you just hook the left and right connectors to the left and right screws, and the middle one goes in the middle. Left and right are interchangeable, so you don't have to worry about whether the cable is flipped around.
In my case, the cable had rings for connectors, so that meant removing each of the connector screws. Easiest to take all three out, then screw them back in one at a time.
NOTE: the cable should have a clamp with it. You want to put that in the hole--on the outside--and push the cable end through it and up toward the connector screws.
For me, the sequence that worked nicely was:
After removing the access plate...
1. Remove the connector screws
2. Put the cable clamp in place in the hole, but loose
3. Push the cable end through it and upward
4. Screw the connectors down
5. Tighten the clamp down
Screw the plate back on. It has to lie flat before you screw it down, so you have to fiddle with it a little. It goes in a little high then slides down in a small slot. If you have it right, it sits there nice and flat without holding it, and driving the screw back in is easy.
Plug the plug into the outlet etc.
The manual is very important for this part of the install. Wish I'd thought to take photos. Too late now.
A:AnswerWe replaced a 11 yr old Samsung set that we had on the drawer pedestal. Our hopes were to instal the new set on the older pedestals. They were not compatible. So we stacked the washer and dryer and nest to them stacked the pedestals and found a card table the approx size needed. Placed it on top with legs folded for a top to fold clothes on. Works fine for us.
A:AnswerI don’t know the answer to your question, but have the same issue with the dryer exhaust duct running from the downstairs center of the house to above the 2nd story roof. I would recommend installing a dryer booster fan. I can feel the exhaust from the lint screen. When I felt the suction is weaker, it’s time I clean my duct.
A:AnswerYes, the dryer can stack on top of the washing machine, using the compatible stacking kit. Thank you for choosing Samsung for your laundry needs! ^Lena
A:AnswerHi there,
I can answer that for you. You can perform a door reversal on this dryer. See page 32 of your user manual for instructions below:
https://downloadcenter.samsung.com/content/UM/202007/20200722145046639/DV6000_DC68-03381W-01_EN_CFR_MES.pdf
Thank you for choosing Samsung. ^Brad
A:AnswerHello Julie,
Thank you for reaching out. We appreciate you letting us know your inquiry if this dryer needs a 3 or 4 prong. We understand how important this information is for you, and we're here to help.
As per checking, you need to use a 4-prong plug for a four-wire receptacle.
You may check page 120 of the user manual to learn more about the electrical requirements of this dryer for reference.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144527428
-Angelica
A:AnswerHi Jaxon.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry vent. Regarding your concern, a 4-inch (10.2 cm) diameter rigid aluminum or galvanized steel duct is needed.
I have included your user manual for further assistance. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144219265
^Camille
A:AnswerHi Kevin,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
Yes, you will need a compatible stacking kit (SKK-8K). I have shared the user manual for the dryer. Please click on the link and turn to page 15.
https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144368209
Leo
A:AnswerHi Cathy.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry cycle. Regarding your concern, there are ten preset drying cycles.
I recommend you check this link for further assistance.
https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144219948
^Camille
