“Bought identical washer & dryer. Received yesterday & tried it, Washer vibrate like crazy. Did anyone have the same issue? The machine vibrated 180 degree. How do I solve the issue? or that just how the machine is?”
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Sorry, there was a problem. Please try again later.Hi MonkeySeeMonkeyDo, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have included a link below to resolve any concerns with excessive vibration with the washer. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ I have included the user manual link below as well. Please click on the link and turn to page 49 for additional steps that you may take to resolve your issue. https://downloadcenter.samsung.com/content/UM/201904/20190416104854054/WW22K6800AW-A2_03645A-04_A2.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144299181 Leo
Sorry, there was a problem. Please try again later.possibly to be a problem of leveling of the washing machine.
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