“I purchased a new UN70TU6980FXZA from Best Buy. It doesn't recognize my cable box from Xfinity, model XG2v2-P. I have another smart TV that works with it just fine (it's smaller, so I bought this Samsung one to upgrade). Now what?”
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Hi Stella2020! I’m sorry to see that you are having difficulties getting the TV to recognizing your cable box. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
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