A:AnswerHello there,
Thank you for taking some time to raise your question about our Samsung - Bespoke 29 cu. ft 4-Door French Door Refrigerator with Beverage Center - Stainless steel. To answer your question about the door location. I am sharing with you the specification sheet and the product manual.
Specification sheet.
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF29BB8600_V9.pdf
Product manual.
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
The door is located at the bottom part of the door panel.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144760595
Thank you for choosing Samsung. Have a great day.
^^Ross
A:AnswerI could only adjust via the app because the control panel in the fridge is not working. If you are having the same issue you need to request the fridge be replaced if you are still under warranty.
A:AnswerThe custom panel ready refrigerator does NOT come with any panels i.e. No stainless steel panels. You have to purchase them separately.. They are estimated at about $150 per panel according to the sales person. Hence the difference in cost with the ones with the panel. I have yet been able to find where to buy them on the Samsung website
A:AnswerHi Specialopps,
Thank you for asking. This refrigerator only has standard stainless steel and is not fingerprint resistant like some other models. Please see the spec page under the "Flat Doors w/ Smooth Finish" section.
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-stainless-steel-rf29bb8600qlaa/?redir=RF29BB8600QLAA#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145057227) to help our team pull up your information.
Have a great day.
^Charles
A:AnswerGreetings!
Congratulations on your new refrigerator. We appreciate your question about its FlexZone's meat/fish mode and if it can keep meat and fish frozen when used.
When the meat/fish FlexZone mode is selected, it will continue to keep the meat and fish frozen since this mode will set and maintain a temperature of 30 °F (Freezing point of water).
In addition to the FlexZone mode, you can select Soft Freeze mode. You can use this mode to keep meat and fish fresh for an extended time. The temperature sets to 23 °F in this mode.
Please refer to page 38 of this model's user manual I have shared below for steps in activating/deactivating Soft Freeze.
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them with this reference number 1145004167 and it will help our team pull up your information.
Leo
A:AnswerThe RF29BB860012AA DOES come with white glass panels which are installed by the factory. Since this refrigerator is part of the BESPOKE family you also have the option to change out and customize your design with panel colors of your choice at any time!
A:AnswerNo, I didn’t have that problem at all! This fridge fits perfectly and doesn’t bump into anything. My loved ones really enjoy it. What a great purchase!
A:AnswerHi Mick,
The autofill water pitcher will only begin to fill when the door is closed. It also has a moisture detector that will disable Autofill when moisture is detected.
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerI love this fridge. Is the water line securely connected to the supply line from the house? Once it is connected, find the shut-off for the supply line from the house and turn it on (it would be turned off while fridge is being installed). If you don't have a supply line from the house to the fridge, you may need a plumber to install one. My refrigerator was installed by Total Tech professionals, but there didn't appear to be anything unusual about connecting the water line.
