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Samsung - BESPOKE 6.0 Cu. ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Navy Steel

Model:: NX60A8711QN/AA; |
SKU:: 6468310

User rating, 4.6 out of 5 stars with 561 reviews.

Highly rated by customers for:

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Page Showing 121-140 of 158 questions

QuestionIn the specs it says 5 burners and gives their BTUs, but it does not tell me which burner is 1, 2, 3, 4, 5. So for example, I don't know what is BTU of the center burner vs. front right. Please help. Samir
Asked 5 years ago by Sam.
- Answer Sam, on our website Samsung.com under product specifications you can view the BTU for each individual burner (https://bit.ly/2LhDdkv). Thank you for choosing Samsung! ^Lena
  Answered 5 years ago by Samsung
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QuestionDoes this model have lighted knobs?
Asked 5 years ago by Swimmeret.
- Answer Yes, this model does offer the Blue illuminated knobs feature. We thank you for choosing Samsung! ^Lena
  Answered 5 years ago by Samsung
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QuestionThe grates are cast iron. Is the griddle cast iron too?
Asked 5 years ago by larry.
- Answer Yes the griddle is cast iron. I’ve had it for about 30 days and so far I absolutely love it. The burners heat up so fast.
  Answered 5 years ago by Gager
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QuestionWhat kind of electrical do i need 110 or 220??
Asked 5 years ago by David.
This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
- Answer David, the gas range requires 120V. We thank you for choosing Samsung for your home! ^Lena
  Answered 5 years ago by Samsung
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QuestionWhy isn't there a Broiler pan included? What do you use?
Asked 5 years ago by JOHNOZ19.
- Answer I buy disposable ones from Christmas tree shops.
  Answered 5 years ago by Rebeccaeveoh
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QuestionDoes the NX60T8711SS range side panels are grey or black? Thanks
Asked 5 years ago by MrQuique.
- Answer They are black
  Answered 5 years ago by Imnotyravgjo
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Questioncan the oven be used without electric power
Asked 5 years ago by kc.
This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
- Answer You can use the burners you'll just have to carefully light it with a match/ lighter. Don't think the oven will work though
  Answered 5 years ago by 1Dodger
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QuestionJust received our new oven yesterday and already a huge improvement over what we had...but how do you make the clock display stay on at all times. Ours goes blank after a time and I would like the clock display on at all times. Thanks!
Asked 5 years ago by Madcon.
This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
- Answer There's a option (through using the dial) to change the timeout of the display. That should fix it for you.
  Answered 5 years ago by 1Dodger
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Question2 questions, pls: 1. Is there an (after market) silicone protector for the range top? 2. One for the over (to reduce use of self clean?) Thx!
Asked 5 years ago by Paul.
- Answer Yes look up your model number and your good to go
  Answered 4 years ago by The1plumber
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QuestionCan the convection mode of this oven be turned off so as to just cook/bake with a traditional heating method?
Asked 5 years ago by convection.
- Answer Hi convection, Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a Samsung home appliance. You can opt to select the bake or broil option instead of convection bake or convection roast. I have shared the user manual link below. Please access the link and turn to pages 21 - 25. https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144396185 Leo
  Answered 3 years ago by Samsung
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QuestionDid anyone also purchase the extended warranty also?
Asked 5 years ago by Ann.
This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Tuscan Stainless Steel
- Answer Yes we did purchase the extended warranty from Best Buy. Even though it has 1 year manufacturer warranty we chose it because these are the first time we brought smart appliances... not sure how their performance is going to be...
  Answered 4 years ago by Dharma
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QuestionWhen you want to set up the timer for baking for example, how do you select the time in minutes? It only selects number of hours if you switch the knob and never goes to the minutes side of the timer.
Asked 5 years ago by Ivy.
- Answer Once you set the dial to the timer option turn the dial to set the hour then push the dial in to go to the minutes. If you only want to do minutes just go to the timer option and push the dial in and it will go to the minutes. Pushing the dial in switches between hours and minutes.
  Answered 5 years ago by Wize
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QuestionWish samsung slide in gas ranges had more with the black porcelain tops. Seems like the stainless ones scratch too easily.. Which models have the black top with the rest is stainless steel?
Asked 5 years ago by Happycooker.
- Answer all below the 8711 have black, 87x1 series has stainless.
  Answered 4 years ago by Dave
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QuestionWarranty covers against rust on range porcelain cooktop?
Asked 5 years ago by JJLL.
This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
- Answer I am including link to the warranty information on the range (https://bit.ly/3knHkbB). Thank you for choosing Samsung for your home! ^Lena
  Answered 5 years ago by Samsung
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QuestionDoes this oven include a propane conversion kit?
Asked 5 years ago by PCat.
- Answer Yes, new gas ranges include a conversion kit. Thank you for choosing Samsung for your home! ^Lena
  Answered 5 years ago by Samsung
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QuestionClock does not stay on in Sleep Mode. Manual states the clock stays on in Sleep Mode. Should not have to turn off time out to see clock. How to fix?
Asked 1 year ago by Rosie.
- Answer Rosebud, thank you for reaching out about the clock. Let us go ahead and help you. Please see page 16 under the "Sleep mode and Clock" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202309/20230920154254088/O_NX60T8711SS_AA_DG68-01220A_EN.pdf I have also shared this link to help you further. Please click on the embedded words. Samung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146689728) to help our team pull up your information. Have a great day. ^Camille
  Answered 1 year ago by Samsung
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QuestionHow can I clean the vent behind the burner? Some food fell into the vent and I'm afraid to use the oven now. I can't see the food in there, but its lodged down the ven. The link to the cleaning manual on Samsung doesn't have any info on vent cleaning.
Asked 2 years ago by Customer.
- Answer Hi there, Thank you for raising this question about cleaning the vent for this Samsung microwave model. We recommend not to attempt to service, modify, or replace your range or any part of your range unless it is specifically recommended in this manual. All other services should be referred to a qualified technician. Have a great day. Melardo
  Answered 2 years ago by Samsung
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QuestionIs the top stainless steal or black porcelain?
Asked 3 years ago by lbets10x.
This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
- Answer Hi lbets10x, We appreciate your question about the finish used for the cooktop. The material is Black Stainless Steel finish which is easy to clean. Leo
  Answered 3 years ago by Samsung
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QuestionThe user manual says the burner controls can be removed to clean. How are they removed? I have tried pulling them off, but no luck.
Asked 3 years ago by Lorraine.
- Answer Hi Lorraine. Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant. I am sorry to learn you have a hard time removing the knobs; nothing to worry about as this link can be able to assist you. Here is the link how to clean your Samsung gas cooktop https://www.samsung.com/us/support/answer/ANS00049945/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144306582 ^Camille
  Answered 3 years ago by Samsung
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QuestionWhat is the rate of propane consumption (BTU/Hr) for a Samsung NX60T8711SS oven converted to propane/LP? I need this info to size the gas supply lines
Asked 4 years ago by ChrisL.
- Answer The gas line requirements are listed in the installation manual on page 16. "For LP gas, the pressure supplied must be between 10 in and 13 in (25 cm and 33 cm) of water column." Link provided by Samsung in other answers (https://bit.ly/3DytX1D).
  Answered 3 years ago by Mike
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