A:AnswerHello there,
For the Bespoke Side‑by‑Side Refrigerator with Beverage Center (and similar Bespoke side-by-side models), you’ll often see two different height measurements in the specifications because they measure different parts of the unit:
Height to Top of Case (e.g., 68.63") — This is the height of the main refrigerator body itself, from the floor up to the top of the unit without any hinges or external hardware. This is the dimension most useful if you’re fitting the fridge under a cabinet or shelf.
Height to Top of Door / Door Hinge (e.g., 70.62") — This includes the door and the hinge mechanisms above the main case. The doors and hinges sit above the case, so this figure is taller. This is the overall installed height you need to compare with your total clearance space.
So if you need 69″ of clearance at the back, the key measurement to check is the Height to Top of Door Hinge (about 70.62″) because that’s how tall the refrigerator will be once it’s fully assembled and installed.
Have a nice day!
^Joshua
A:AnswerHello Mic,
Yes, this fridge model can be set to a reverse osmosis filtration system. For more information, contact a licensed plumbing professional.
Have a great day.
-John
A:AnswerHi there,
Here is the link where you can buy the water filter replacement for this fridge.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/?cid=us_ow_app_smartthings_none_none_marketing_pla_hcw_accessory
^Rodel
A:AnswerHi there,
Yes, it does. An alarm will sound and the alarm indicator will blink if the door is left open for more than 2 minutes. You can toggle on and off by pressing "Door Alarm." It's enabled by factory default.
If the door is left open for 5 minutes, the interior light (in the fridge, freezer) will blink for 5 minutes and turn off. It is to alert deaf and hard-of-hearing users that a door is open. Note that this function is normal.
Have a great day!
Chrystel
A:AnswerGreetings!
Let us extend our help by providing the details you need for this Samsung refrigerator model.
The ice maker can produce ten pounds of ice a day, but it can only hold two pounds of ice at a time.
Leo
A:AnswerNo auto dispenser. It automatically drops ice into a tray. They provide a scoop you use to manually put into your glass after opening the freezer side door.
A:AnswerHi Laganja,
Yes, your refrigerator comes with the HAF-QIN water filter.
And for the water line installation kits, they are available at extra cost from your retailer. We recommend using a water line installation kit that contains copper tubing and a 1/4" (6 mm) compression nut.
Have a great day.
Melardo
A:AnswerHi there, the individual door sizes for the fridge and freezer are not specified in Samsung’s documentation. However, the full product dimensions, including width, height, and depth, are available in the specification sheet, which can help with planning space and clearance.
You can view the full specifications here:
https://images.samsung.com/is/content/samsung/p6pim/us/rs28cb7600qlaa/specsheet/us-specsheet-rs28cb7600qlaa-551272140.pdf
We’re glad to help clarify this for you.
Khristine
Samsung Care
A:AnswerHi Erski,
We know how important it is for your refrigerator to run quietly and keep your ice fresh and ready to use. Let us help.
I have shared a Samsung link below to help with your experience with the operational sound of the refrigerator. It includes a video that we recommend watching in full, as well as hyperlinks that can be visited for additional help.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I have shared another Samsung link below to help with the ice clumping.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice
Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1152076322 to help our team pull up your information.
Leo
A:AnswerThere are touch-buttons. clearly marked on the inside of the fridge, to the right against the wall near the door. It's really easy to use! You can set temperature, turn on and off the ice maker, reset the filter indicator, etc.
A:AnswerHi Gayle,
No, Samsung does not appear to offer a stainless steel or glass pitcher as a separate or included option for this model.
Thank you and have a great day!
-Ricardo
A:AnswerHi Velazquita,
Congratulations on your new Samsung refrigerator!
To install the ice maker, you’ll need a water supply line kit. These kits are usually available from the retailer where you purchased your refrigerator.
We recommend choosing a kit that includes copper tubing and a 1/4-inch compression nut to ensure a secure and durable connection.
Leo
A:AnswerTim, thank you for reaching out regarding your fridge and freezer, which have stopped cooling. Allow us to help.
We recommend checking this guide to help you troubleshoot if the fridge stops cooling. Please choose "Refrigerator or freezer is not cooling at all." Kindly click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150520303) to help our team pull up your information.
Have a great day.
^Camille
A:AnswerGreetings,
No, the refrigerator is not smudge-proof, but it is smudge-resistant due to its stainless-steel design.
Thank you and have a great day!
-Ricardo
A:AnswerThe pitcher has a small cylindrical chamber with holes in it, into which you can place slices of cucumber/lemon/whatever. It stays in the pitcher and doesn't get anywhere else. It's good to only use it for a day or two before cleaning out the pitcher--it gets funky pretty quickly, but it's delightful!
A:AnswerHi Bjjohn,
No, the freezer of this fridge needs to be defrosted from time to time.
Should the white glass be damaged, you can check for its availability for replacement by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Have a great day.
-John
A:AnswerGreetings!
Yes, you are correct that the manual of this Samsung refrigerator indicates that the minimum temperature range is 50 °F and the maximum temperature range is 109 °F. We recommend turning to page 17 of the user manual for additional requirements for the installation location of this refrigerator model.
https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148470782 to help our team pull up your information.
Leo
