Questions & Answers

Name: Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel
Brand: Samsung
SKU: 4892508
Price: 1799.99 USD
Availability: InStock
Rating: 4.4 (623 reviews)

Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel

Model:: NX58K7850SG; |
SKU:: 4892508

User rating, 4.4 out of 5 stars with 623 reviews.

Highly rated by customers for:

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QuestionWhat is the height from floor to top of range grates, i.e. Cooktop height from floor? Total height is in the specifications, but I need functional height for cooking under the over range microwave. Our store doesn't have a model on display.
Asked 9 years ago by Mojo.
- Answer Hi Mojo, Thank you for reaching out and we hope you are in good health. We We appreciate your interest in Samsung home appliances, specifically the Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel. The height you are looking for is 36 3/16 in (919.4 mm). I have included the installation manual link below. Please click on the link and turn to page 12 for the complete dimension of the range. https://downloadcenter.samsung.com/content/EM/201903/20190314213732534/Install_NX58K7850SS_DG68-00793A-06_EN-MES-CFR_WEB.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144281667 Leo
  Answered 4 years ago by Samsung
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Questionis this stove self cleaning
Asked 9 years ago by Anonymous.
- Answer Hello, Thank you for reaching out and letting us know your inquiry about whether this stove has a self-cleaning feature. We understand that this information may be essential for you to know. We're here to help. As per checking, this Samsung range has a self-cleaning feature as the cleaning type. For reference, see pages 43-44 of the user manual to know more about the self-cleaning cycle of the product. https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf You may also refer to the video link below for additional information about the self-clean feature on your Samsung range. https://www.youtube.com/watch?v=7PXk8W_KNDQ For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144296523 -Angelica
  Answered 4 years ago by Samsung
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QuestionThe write up states there is an app for remote usage. Does this oven and app work with Amazon Alexa?
Asked 9 years ago by Darius.
- Answer No, it will not work with Alexa.
  Answered 7 years ago by CommunityAnswer
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QuestionDoes this oven come with a broiler?
Asked 9 years ago by djacks81.
- Answer Hi djacks81, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel. This range comes equipped with a broiler. I have shared the user manual link below. Please click on the link and turn to pages 13, 24 - 25. https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144358620 Leo
  Answered 4 years ago by Samsung
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QuestionCan I use the broiler and bake at the same time?
Asked 9 years ago by KatM.
- Answer Yes
  Answered 8 years ago by Jill
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QuestionDoes this model have the blue glowing knobs? Or is that feature only on the slide-in?
Asked 9 years ago by Mariaac.
- Answer This doesn't have that
  Answered 8 years ago by Jill
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QuestionWhat is Sabbath mode
Asked 9 years ago by Anonymous.
- Answer I don't have this stove, but mine has a Sabbath mode. Most stoves turn off automatically after 12 hours. Sabbath mode is an override feature that lets you keep the oven on for longer. It's called a Sabbath mode to clue in observant Jews that they can use it to keep food warm overnight and during the day on the Sabbath when they cannot cook. However, it has nothing at all to do with what day of the week it is. If you want to cook something "low and slow" for many hours, you use this feature. It's very handy for people who like slow cooking.
  Answered 9 years ago by NYClady
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QuestionIs the LP conversion kit included with this range FREE of charge from the manufacturer?
Asked 9 years ago by Golfgame.
- Answer Yes, the LP orifice kit is included.
  Answered 9 years ago by Mark
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QuestionCan you use the stove AND the oven if the power is out? I understand you may have to manually light the burners, but is there a valve you have to access as well? And please respond about the oven in a power outage as well. Thank you!
Asked 9 years ago by lagilb.
- Answer I would assume you could use the burners by manual lighting ... use lighter stick... light it.... hold next to burner (close)... turn burner on... should light... I have used this method with my previous gas stove... when you turn the burner knob on you are turning on the gas...Never attempted lighting oven as burner is not exposed and would prove to be unsafe
  Answered 7 years ago by Katt
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QuestionDoes this range save on gas if mainly use top oven as opposed to other ranges?
Asked 10 years ago by CRS.
- Answer Logically... yes.. its a smaller oven so it heats up quicker in turn using less gas
  Answered 9 years ago by iLLphiL
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QuestionWhat kind of temperature differential can you set on this? Can you bake at say 400* up top and proof/warm something down below or is there like a 50-100 degree differential limit?
Asked 5 years ago by UUNetBill.
- Answer Great question, UUNetBill! Page 25 of the user manual (https://bit.ly/33dY8eo) has an excellent temperature setting guide to show you what the maximum and minimum temperature ranges are for all the possible settings. ^Jecca
  Answered 5 years ago by Samsung
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QuestionHi, can someone tell me if this stove is 110V 60/50Hz or only 60Hz? also perhaps some from Samsung can answer this. Is this stove available in 220V 50Hz. The reason i ask is i live in a 220V 50Hz country any may have an issue with the frequency.
Asked 7 years ago by Jim.
- Answer Hi Jim! You can find all the electrical requirements on page 8 of the User Manual. Here's a link (https://bit.ly/2MFd26C) to where you can download a copy if you don't already have one. ^Jecca
  Answered 7 years ago by Samsung
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QuestionHow well does the app feature for this gas oven work? I thought you could not remotely do anything on a gas range.
Asked 7 years ago by GrandmaNeece.
- Answer Hi GrandmaNeece, I can offer this link (https://bit.ly/2QUInl3) that has some useful information about using the Smart Control feature. ^Jecca
  Answered 7 years ago by Samsung
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QuestionIf I enter the recipe oven temperature and baking time,will the convection oven automatically convert to real time and temperature or does it have to be done manually?
Asked 8 years ago by Anonymous.
- Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel. The oven in this range has an auto-conversion feature installed. I have included the user manual link below. Please click on the link and turn to page 36 for more information with the auto-conversion. https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144300743 Leo
  Answered 4 years ago by Samsung
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QuestionDoes this duo smart range with convection have automatic conversion?
Asked 8 years ago by Anonymous.
- Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel. The oven in this range has an auto-conversion feature installed. I have included the user manual link below. Please click on the link and turn to page 36 for more information with the auto-conversion. https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144300753 Leo
  Answered 4 years ago by Samsung
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QuestionDo you have to take out the divider in order to clean the oven?
Asked 8 years ago by Linda.
- Answer Yes, divider must be out. Otherwise self cleaning command will not appear on screen.
  Answered 8 years ago by Adriana
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QuestionDoes the griddle come with the stove or is it something you can purchase?
Asked 10 years ago by Anonymous.
- Answer HI, yes, the griddle does come with this range. ^Rosi
  Answered 10 years ago by Samsung
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QuestionDoes Alexa via Smart Things control this oven?
Asked 7 years ago by AsaM.
- Answer Hi there AsaM! To better assist you with your SmartThings questions, please contact our special dedicated SmartThings team at 866-813-2404. You can reference ticket number 1139162908. ^Jecca
  Answered 7 years ago by Samsung
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QuestionDoes the top oven only work as a convection oven? If no how do you just bake with it
Asked 8 years ago by Moo.
- Answer It is BOTH! It's a convection and/or a conventional oven
  Answered 7 years ago by Sheila
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Showing 81-99 of 99 questions

Questions & Answers

Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel

Q: QuestionWhat is the height from floor to top of range grates, i.e. Cooktop height from floor? Total height is in the specifications, but I need functional height for cooking under the over range microwave. Our store doesn't have a model on display.

Q: Questionis this stove self cleaning

Q: QuestionThe write up states there is an app for remote usage. Does this oven and app work with Amazon Alexa?

Q: QuestionDoes this oven come with a broiler?

Q: QuestionCan I use the broiler and bake at the same time?

Q: QuestionDoes this model have the blue glowing knobs? Or is that feature only on the slide-in?

Q: QuestionWhat is Sabbath mode

Q: QuestionIs the LP conversion kit included with this range FREE of charge from the manufacturer?

Q: QuestionCan you use the stove AND the oven if the power is out? I understand you may have to manually light the burners, but is there a valve you have to access as well? And please respond about the oven in a power outage as well. Thank you!

Q: QuestionDoes this range save on gas if mainly use top oven as opposed to other ranges?

Q: QuestionWhat kind of temperature differential can you set on this? Can you bake at say 400* up top and proof/warm something down below or is there like a 50-100 degree differential limit?

Q: QuestionHi, can someone tell me if this stove is 110V 60/50Hz or only 60Hz? also perhaps some from Samsung can answer this. Is this stove available in 220V 50Hz. The reason i ask is i live in a 220V 50Hz country any may have an issue with the frequency.

Q: QuestionHow well does the app feature for this gas oven work? I thought you could not remotely do anything on a gas range.

Q: QuestionIf I enter the recipe oven temperature and baking time,will the convection oven automatically convert to real time and temperature or does it have to be done manually?

Q: QuestionDoes this duo smart range with convection have automatic conversion?

Q: QuestionDo you have to take out the divider in order to clean the oven?

Q: QuestionDoes the griddle come with the stove or is it something you can purchase?

Q: QuestionDoes Alexa via Smart Things control this oven?

Q: QuestionDoes the top oven only work as a convection oven? If no how do you just bake with it

QuestionWhat is the height from floor to top of range grates, i.e. Cooktop height from floor? Total height is in the specifications, but I need functional height for cooking under the over range microwave. Our store doesn't have a model on display.

Questionis this stove self cleaning

QuestionThe write up states there is an app for remote usage. Does this oven and app work with Amazon Alexa?

QuestionDoes this oven come with a broiler?

QuestionCan I use the broiler and bake at the same time?

QuestionDoes this model have the blue glowing knobs? Or is that feature only on the slide-in?

QuestionWhat is Sabbath mode

QuestionIs the LP conversion kit included with this range FREE of charge from the manufacturer?

QuestionCan you use the stove AND the oven if the power is out? I understand you may have to manually light the burners, but is there a valve you have to access as well? And please respond about the oven in a power outage as well. Thank you!

QuestionDoes this range save on gas if mainly use top oven as opposed to other ranges?

QuestionWhat kind of temperature differential can you set on this? Can you bake at say 400* up top and proof/warm something down below or is there like a 50-100 degree differential limit?

QuestionHi, can someone tell me if this stove is 110V 60/50Hz or only 60Hz? also perhaps some from Samsung can answer this. Is this stove available in 220V 50Hz. The reason i ask is i live in a 220V 50Hz country any may have an issue with the frequency.

QuestionHow well does the app feature for this gas oven work? I thought you could not remotely do anything on a gas range.

QuestionIf I enter the recipe oven temperature and baking time,will the convection oven automatically convert to real time and temperature or does it have to be done manually?

QuestionDoes this duo smart range with convection have automatic conversion?

QuestionDo you have to take out the divider in order to clean the oven?

QuestionDoes the griddle come with the stove or is it something you can purchase?

QuestionDoes Alexa via Smart Things control this oven?

QuestionDoes the top oven only work as a convection oven? If no how do you just bake with it