“My Samsung android phone overnight burned up at the base where the adapter connects to charge. It is melted totally. My question is, when I opened it the sim card looks like it was not burned. Can it still retain any of my information. I am 73 years”
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Hi Nikki1234. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A12. In line with this, any information save on the SIM may still be ok as for the phone, here a re some links you can check. PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/ REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144354759 Have a great day. ^Charles
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