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Questions & Answers

Your price for this item is $199.99
Page Showing 161-178 of 178 questions
  • QuestionIs this phone compatible with xfinity mobile?

    Asked by Cindy.

    • Answer Hello there Cindy, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Do not hesitate to contact us if you have additional questions. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this A15 an international version phone ?

    Asked by Anonymous.

    • Answer Aloha, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 (U.S. version) is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. This device works well on the 4G LTE and 5G networks. Let us know if you have additional questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • Questionwill samsung a15 5g work on visible network.

    Asked by Anonymous.

    • Answer Hi there, thanks for taking the available time out of your hectic day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. This device works well on the 4G LTE and 5G wireless networks. Being that this is an unlocked device, we suggest reaching out to Visible Wireless to inquire if this device would be compatible on their network with the information that has been provided above. If you would like any further assistance or if you think of any other questions that you may have for us, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • Questionwhat is the battery life?

    Asked by Anonymous.

    • Answer Aloha, thank you for finding the opportunity to ask us your question about the Samsung Galaxy A15. The Galaxy A15 offers a 5,000 mAh battery with Super-Fast Charging capability that powers up your battery at lightning speed so you can get back to life sooner. If you have any other questions for us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow does this phone compare to the Galaxy S10?

    Asked by Jozee.

    • Answer Hi there Jozee, thank you for your question about the Samsung Galaxy A15. The Galaxy A15 has a larger 5000mAh battery compared to the 3400mAh battery of your Galaxy S10. The Galaxy A15 is a 5G enabled device while the Galaxy S10 came in two variations and only one was 5G compatible. The camera for the Galaxy S10 was a 16MP rear and 10MP front, while the Galaxy A15 has a 50MP Wide, 5MP Ultra Wide, 2MP Macro Camera, and 10x digital zoom on the back and 13MP front camera. The Galaxy A15 has a slightly larger display size at 6.5 inches while the Galaxy S10 has a 6.1 inch display size. Please, reach out to us if you have any additional questions. Thank you for being a Samsung customer. -Elizabeth

      Answered by Samsung

  • QuestionDoes this phone have wireless charging?

    Asked by Annierr54.

    • Answer Hello there Annierr54, we appreciate your question about the Samsung Galaxy A15. This device is not compatible with wireless charging. It does require being plugged in with the charging port for power. Thank you for being a Samsung customer. -Elizabeth

      Answered by Samsung

  • QuestionCan this phone be charged wirelessly?

    Asked by CSCM.

    • Answer No

      Answered by Timothy

  • QuestionIs a SIM card included

    Asked by Vizzi.

    • Answer Thanks for reaching out, Vizzi. The Galaxy A15 features a dual SIM slot: SIM 1 + MicroSD. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionCan this phone be used with Straight Talk

    Asked by Lynn.

    • Answer Hi there Lynn, thanks for taking the time to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out if you have additional questions for us. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes A15 5G phone have hearing aid assist capability?

    Asked by ember.

    • Answer Thank you for contacting us, Ember. We noticed that you inquired about the Galaxy A15 and its compatibility with hearing aids. Having hearing loss doesn't have to limit your ability to enjoy the features of a phone or tablet. Galaxy phones and tablets offer hearing enhancement features that provide excellent sound quality for activities such as gaming or using a hearing aid. Additionally, these devices provide options for notifications and alerts. For more information, check out our article "Galaxy phone and tablet Hearing enhancement features". If you have any other questions or concerns, don't hesitate to reach out to us at Support. -Kelvin

      Answered by Samsung

  • QuestionDoes this phone support ASHA?

    Asked by Nah40.

    • Answer No. For some reason the A14 and A25 do but per Samsung's website the A15 do not: https://www.samsung.com/latin_en/support/mobile-devices/how-to-use-hearing-aids-with-samsung-galaxy-devices/

      Answered by Matt

  • QuestionIs this phone compatible with patriot mobile?

    Asked by Bob.

    • Answer Greetings Bob, thank you for finding the unobstructed time out of your day to ask us your question about the Samsung Galaxy A15. The advertised unlocked Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. It works on the 4G LTE and 5G wireless network. If you think of any other questions for us, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone with spectrum mobile? I'm looking to switch to this and my husband take over my phone

    Asked by SaraH.

    • Answer Spectrum uses Verizon's network. Prior to LTE the answer was always no. If the phone supports Verizon's LTE bands and has Verizon friendly firmware it is possible. I would call Verizon and ask. They may want an ESN or MEID.

      Answered by Anonymous

  • QuestionWill this phone work with Consumer Cellular plans?

    Asked by Jay.

    • Answer Yes, at the moment it’s working with a AT&T plan.

      Answered by Bilco

  • QuestionDoes it have dual sim cards option?

    Asked by Ahmed.

    • Answer I ordered and picked up instore in the states. Got the blue-black one listed as Model:SM-A156UZKDXAA SKU:6569030 and the device arrived showing itself to be SM-A156U1/DS and is a dualsim phone just keep in mind it's standby dualsim. Uses the Microsd holder for the 2nd Sim card.

      Answered by Anonymous

  • QuestionWill the Samsung A15 work with consumer cellular.?

    Asked by Mikey.

    • Answer Hi there Mikey, thanks for taking the available time out of your hectic day to ask us your question about the Samsung Galaxy A15. The advertised unlocked A15 works on the 4G LTE and 5G wireless network and is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. With this being an unlocked device, we recommend reaching out to Consumer Cellular to inquire if this device would also be compatible on their network with the information that has been shared above. Feel free to contact Samsung Support if you think of any other questions that you may have for us. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this phone definitely compatible with Visible when purchased through Best Buy? I've had issues in the past with phones purchased from outside sources aren't supported, but when purchased from carriers directly, they are.

    Asked by thena.

    • Answer Using this model directly from SAMSUNG's website, it does work with Visible. The model I am using is SM-A156U1/DS (SM-A156UZKDXAA) which is a Dual-Sim model, different from this one. Assuming there is no difference between unlocked single SIM and dual-sim, you should be able to also get Verizon UW (Sub 6 + C band), the phone does not support mmWave.

      Answered by AmaiAmai

  • QuestionWhich bands does the A15 5G Unlocked version support?

    Asked by Anonymous.

    • Answer Unlocked supports all carriers

      Answered by J3ss