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Questions & Answers

Page Showing 161-180 of 212 questions
  • QuestionHello, can I use a unlocked phone with no carrier by just connecting to my wifi? Does the phone need activiated somehow?

    Asked by Girlalamode.

    • Answer Hey there Girlalamode, thanks for taking the time to ask us your questions about the Samsung Galaxy A16. Yes, the Galaxy A16 can perform a variety of functions when utilizing Wi-Fi only, however, you would be unable to make calls or send SMS texts without a cellular connection. If you have any other questions, do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this work with Spectrum Mobile?

    Asked by JD.

    • Answer Hey JD, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • Questionis it brand new for this amazing price?

    Asked by jake.

    • Answer Aloha Jake, thank you for asking us your question about the Samsung Galaxy A16. Yes, the advertised unlocked Galaxy A16 is a brand-new device. If you have additional questions, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionHave a Samsung galaxy a 15 5g 128gb phone with metro... won't light up to receive a code from metro How would I activate the a16 unlocked phone? Do you sell metro sim cards? Buy my phones from best buy because of great assistance!

    Asked by MichP.

    • Answer Yes, I do think purchasing from Best Buy is a great place to start.

      Answered by nancy

  • QuestionI will b moving to Israel, just wondering if this phone will work there with my sim card

    Asked by travel.

    • Answer Hey Travel, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to the carrier of your choosing to inquire if this device would be fully functional while in Israel. If you have any other questions, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow many texters can be on a thread ?

    Asked by Deb.

    • Answer Hi Deb, thanks for asking us your question about the Samsung Galaxy A16. The number of people who can participate in a group text thread depends on the type of messaging used. For instance, RCS group chats in Google Messages can support up to 100 participants, while standard SMS/MMS group chats are typically limited to 20-25 participants. If you have any other questions, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this phone work with spectrum mobile.

    Asked by Anonymous.

    • Answer Hey there, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of any other questions you may have. Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I use two e-SIM at the same time on the Samsung A16?

    Asked by CBDNY.

    • Answer it depends on ur carrier if they do dual sim. i think xfinity & tmobile might. not metro. u do mean for 2 lines on 1 phone i take it.

      Answered by notagoodbestbuyday

  • QuestionWill this cell phone be compatable with sim card from Public mobile....Canadian. I am in US and smashed the screen on my samsung.

    Asked by Chuck55.

    • Answer Hey Chuck55, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy A16. The advertised U.S. version of this device is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have any other questions for us. Thank you for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionCan an iPhone 15 be used as a trade in?

    Asked by Solschr.

    • Answer Yes, I think so. Please call Best Buy.

      Answered by nancy

  • QuestionIf I buy the phone in the US and give it to my cousin in MEXICO will it work ?

    Asked by Zab.

    • Answer Howdy Zab, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We suggest reaching out to the wireless carrier of your choosing from the list above to inquire if this device would be fully functional while in Mexico. Reach back out to Support if you have any other questions for us. Thank you for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionWhat is the status ofmthis item such as new used or reburbished?

    Asked by New.

    • Answer Howdy New, thank you for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is a new device with a 12-month warranty for manufacturing defects in materials and workmanship. If you have additional questions, please feel free to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this comparable with Safelink service?

    Asked by Michael.

    • Answer Yes you can use this phone with safe link if u want to check compatibility go to the site and put in the ien

      Answered by BuddahighXO

  • QuestionWhat is the breakout of the 5G and 4G LTE bands this phone supports I.e. N1, N2 etc for 5G and 1,2,7, 28 etc for 4G? Thanks

    Asked by Todd.

    • Answer Hello there Todd, thanks for asking us your question about the Samsung Galaxy A16. The Galaxy A16 works well on the following networks: 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 -N5(850), N25(1900), N66(AWS-3), N71(600); 5G TDD mmWave - N41(2500), N77(3700), N78(3500). Feel free to reach out to Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this phone work with Mint Mobile and does it use T-Mobile towers

    Asked by Anonymous.

    • Answer is samsung galaxy A16 compatible with mint mobile?

      Answered by Anonymous

  • QuestionCan I use this phone with spectrum

    Asked by Junior.

    • Answer Hey there Junior, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionGood evening is this phone compatible with Visible phone servic? Do i need to order a visible sim card?

    Asked by Sandy.

    • Answer Greetings Sandy, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to your current provider to inquire if this device would be compatible on their network before making a purchase. If you would like further assistance, please do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this phone work with Xfinity Mobile? Can I get IMEI before purchase for this phone so I can check at Xfinity website if this phone is compatible

    Asked by CB.

    • Answer I suggest you ask at a Xfinity store or call the customer service center.

      Answered by Nomad1

  • QuestionIs this phone Esim capable? Thank you

    Asked by Lewis.

    • Answer Yes, but Tracfone still required a SIM card.

      Answered by MyLaptop

  • QuestionI have A33 5g how do these compare. Would like one that takes good pictures

    Asked by Anonymous.

    • Answer Hi, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy A16. The Galaxy A16 offers a 6.7" Super AMOLED display. It offers a 13.0 MP front camera resolution and 50.0 MP + 5.0 MP + 2.0 MP rear resolution. It's great for taking pictures! Feel free to contact Support if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung