Questions & Answers
- Model:
- NP960QFG-KA1US
- |
- SKU:
- 6531073
Highly rated by customers for: Screen Quality, Processor Speed, Weight
$584.99Your price for this item is $584.99
Clearance
Comp. Value: $1,899.99
The comparable value price is $1,899.99
Page Showing 21-35 of 35 questions
Q: QuestionDoes it support Google play
Asked by Red.
- A:Answer Windows 11 based operating system, initially no. But Windows 11 does have an android subsystem and can support Amazon app for compatible android apps.
Answered by Jimjms
Q: QuestionIs the HDMI port really HDMI 1.4? I see reviews saying its 2.0 and the Samsung website doesn't specify. Thanks!
Asked by willreview4food.
- A:Answer We appreciate you reaching out to us with your question. We're always here to help. The Book3 Pro 360 does have a HDMI 1.4 port so you are correct. This Book also has the newest 13th-gen Intel Core processor and Intel Evo platform for the perfect balance of responsiveness, performance, and battery life. For any other questions or concerns, please reach out to us at Support. -Kelvin
Answered by Samsung

Q: QuestionIs there an option to purchase a replacement pen?
Asked by Jules.
- A:Answer Just search Samsung tablet pens on Amazon. Make sure it's for a tablet not phone. The phone styluses do work but they're smaller and don't have the magnet built in.
Answered by TrishaK
Q: QuestionIs there an item # to purchase this exact Stylus pen, as I have already lost mine.
Asked by Jules.
- A:Answer The pens used in Samsung Galaxy tablets will work with this laptop.
Answered by kanehi
Q: QuestionWill totaltech cover a cracked screen on my laptop?
Asked by WillD.
- A:Answer Yes, as long as the damage wasn't intentional. There will be an admin fee for the repair tho.
Answered by Glennsan
Q: QuestionDoes this laptop have an option to insert a full size SD card?
Asked by Tricia.
- A:Answer No it does not
Answered by Amanda
Q: Questionhow good does it work with adobe photoshop
Asked by Pool.
- A:Answer Works very well in Photoshop, better than my Surface laptop.
Answered by KingofParts
Q: QuestionIs the battery replaceable?
Asked by William.
- A:Answer Battery is replaceable but if you're hesitant let an expert do it for you.
Answered by kanehi
Q: QuestionIs it expandable to 32GB RAM and how many GZ does it have? Also does it come in a 15” with the same specifications expandable memory?
Asked by Anonymous.
- A:Answer No, it does not allow expanding RAM.
Answered by jrchaconcr
Q: QuestionCan you expand the RAM memory and how many GZ is this laptop? Also do you have the same specs expandable in a 15” laptop?
Asked by Eferr.
- A:Answer Unfortunately, the 6000MHz RAM is not user-upgradable, as it is soldered to the motherboard, and I believe the same is true for the Galaxy Book3 360 as well. The only user-upgradable component is the internal SSD, which can be removed.
Answered by UPMega5
Q: QuestionSo I bought my Samsung Galaxy Book3 360 in person and I was wondering why it didn’t come with a pen?
Asked by speedycat.
- A:Answer We truly appreciate your outreach! We are always eager to assist you. If you would like to use an S Pen with your Book3 360, we recommend checking out our S Pen Pro Edition. This tool allows you to effortlessly transform your bright ideas into inspiring content. Just flip the screen, grab the S Pen, and jot down ideas, sketch, draw, and fine-tune photos and videos with incredible precision. We understand your concern and hope that this helps! If you have any further questions, please feel free to contact us at Support. -Kelvin
Answered by Samsung

Q: QuestionDoes this laptop have windows ink?
Asked by Anthony.
- A:Answer Yes; the Galaxy Book3 Pro 360 includes an S Pen with the device, which Windows 11 natively recognizes as a stylus input device.
Answered by UPMega5
Q: QuestionCan thie Samsung Galaxy Book 3 Pro 360 be upgraded from Windows 11 Home to Windows 11 Pro?
Asked by ASQQ.
- A:Answer Of course you can. Buy windows 11 pro and upgrade/update
Answered by dbisshopping
Page 2, Showing 21-35 of 35 questions
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