A:AnswerHi Cookie,
Thank you for reaching out. I am saddened to know that the Galaxy Buds Live doesn't fit into your ears, and I understand how essential this is to ensure that your buds stay in place while doing your daily activities.
You may visit this link to an article for some tips on how to wear your Galaxy Buds Live properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to add Buds Sleeves to your Galaxy Buds for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144219669
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerHi Bestaj,
Thank you for bringing this to our attention. I appreciate your inquiry if the Galaxy Buds Live fits appropriately without falling out from your ears.
Here is a link for tips on how to wear your Galaxy Buds Live properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to add Buds Sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144224976
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerHi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Buds Live. The buds are water-resistant under certain conditions to answer your question. Here are links for the water-resistant topic for the buds and the warranty page.
Samsung earbuds water and dust resistance detail https://www.samsung.com/us/support/troubleshooting/TSG01111286/.
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144225310
Have a great day.
^Charles
A:AnswerHi There,
Thank you for reaching out. I am delighted about the compatibility of the Galaxy Buds Live to a phone device. To answer your question, yes, you're able to connect them to your phone by pairing them with the Galaxy wearable App.
Please visit this link to an article for tips on how to connect your buds under "Pair your buds to an Android device with the Galaxy Wearable App":
https://www.samsung.com/us/support/answer/ANS00086702/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144224803
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerHi Liz!
Thank you for reaching out to us. We appreciate your interest in knowing if you can connect your Galaxy Buds Live True Wireless to your iPhone XR. It is compatible with iOS through Bluetooth and the Galaxy Buds iOS app. It requires iPhone7 or later models running iOS 10 and higher versions.
For more information, you may click this link about Galaxy wearables that are compatible with IOS: https://www.samsung.com/us/support/answer/ANS00089822/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144229509
Have a great day.
Melardo
A:AnswerHi Maverick,
Thank you for reaching out to us. We appreciate your interest regarding if the Galaxy Buds Live can be connected to a Samsung TV. In line with this, yes, the device can be connected when watching the TV, so you can listen and control the volume without interrupting anyone nearby.
Here is a link under the "Pair your earbuds to your TV" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144348496
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerHi There,
Thank you for reaching out. I appreciate your inquiry regarding the compatibility between the Galaxy Buds Live and Android phones. Yes, the buds can be connected to android phone devices in line with this.
You may visit this website under the "Pair your earbuds to an Android device with the Galaxy Wearable app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144277680
Thank you for choosing Samsung. Have a great day!
^Chrystel
