“What happens when one bud doesn't connect to Bluetooth?it's charging in the case but it isn't able to be discovered by the phone via bt ? I've reset, charged it, re downloaded the app, re-paired and everything”
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If its charging in the case it will not be discoverable. Put both back in the case make sure they are charged and then pull them out and you'll be able to connect
Sorry, there was a problem. Please try again later.Greetings BunnyVanGogh, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy Buds Live. To sync your Galaxy Buds, all you need to do is place both earbuds into your ears. In the event that the earbuds are not synced properly, the earbud battery indicator light will flash red. This could mean that one earbud won't connect or work properly, and they need to be re-synced. Check out the article titled, "Sync the Samsung earbuds to each other" for some simple troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy Buds Live. If you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
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