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Hi Cookie, Thank you for reaching out. I am saddened to know that the Galaxy Buds Live doesn't fit into your ears, and I understand how essential this is to ensure that your buds stay in place while doing your daily activities. You may visit this link to an article for some tips on how to wear your Galaxy Buds Live properly: https://www.samsung.com/us/support/answer/ANS00082785/ Another way is to add Buds Sleeves to your Galaxy Buds for a tight fit: https://www.samsung.com/us/support/answer/ANS00087422/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144219669 Thank you for choosing Samsung. Have a great day! ^Chrystel
Sorry, there was a problem. Please try again later.They are designed to fit on your ears not into your ears..
Sorry, there was a problem. Please try again later.You can tilt them a bit sideways thats how i got them to fit
Sorry, there was a problem. Please try again later.
