“How do I pair both pairs to work at the same time I can only get one and then if I try to get the other one the other one goes off how do I get them both working at the same time”
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Try putting both in the ears then push both at the same time to pair. If you dont hear the sound in both contact samsung to troubleshoot.
Sorry, there was a problem. Please try again later.User manual requests you make sure all bluetooth devices near are turned off during first pairing cycle. If thats not the dilemma, manual also says to unapair then hold your fingers over the exterior of the earbuds to connect to a new device. Hope this helped
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