Questions & Answers

Q: QuestionAre these good for running? I tried the JABRA brand and they did not work so well as far as noise canceling.

Asked 4 years ago by Bubu34.

• A:Answer Yes they work fine, but not the most comfortable piece to wear, go with galaxy buds+ cheaper than buds pro, better sounding than Jabra, I've had all 3 devices, Jabra has good sounds, uncomfortable for me, buds+ has better sound than Jabra and more comfortable of the three, buds pro has best sound of the 2 but not comfortable at all

  Answered 4 years ago by KameSenpai

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Q: QuestionDo they stay in your ear while working out and sweating?

Asked 4 years ago by TechGuy.

• A:Answer They slip out a lot, even after I changed the tips.

  Answered 4 years ago by Brave

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Q: QuestionHello. What’s the best Samsung earbuds that are out? Also what’s the difference between the Pro and the Plus?

Asked 4 years ago by Noe.

• A:Answer The Galaxy Buds Pro offers better sound quality overall and active noise cancellation and voice detection (feature to the lower the sound when you are speaking; it can be disabled) . The Galaxy Buds Plus offer better battery life without the active noise cancellation. For the most part, both are about the same. It would really depend on your purpose. If you want something to listen to for long periods of time, then I would go with the Galaxy Buds Plus. However, if you want great sound for short duration or to pass the time by then I would recommend the Galaxy Buds Pro.

  Answered 4 years ago by HBCUgrad13

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Q: QuestionAre these comfortable for small ears ?

Asked 4 years ago by Zofuni.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet

• A:Answer Yes they are .I recommended them to a friend with unusually small ears and she hasn't had any problems. Smaller ear inserts comes with them.

  Answered 4 years ago by Alex504

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Q: QuestionCan they be used individually

Asked 3 years ago by Ron.

• A:Answer Yes they can and the noise canceling will still work with the one headphone you have in!

  Answered 3 years ago by Vonni

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Q: QuestionHow do these galaxy earbuds do with sweat? I've read reviews of them falling out when you sweat

Asked 4 years ago by mphil52.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet

• A:Answer I have had them fall out, but only while chewing gum or food, I use them at work, I do lawn care and sweat up a storm and have not had a problem.. hope I was some help.

  Answered 4 years ago by Anonymous

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Q: QuestionWhat are the ear buds made from? Is plastic involved?

Asked 4 years ago by DiDiBlue52.

• A:Answer So I was just wondering how did u realize you were allergic to the plastic ear buds?? Since buying these & using them I have had issues with my ears leaking a clear fluid from both ears. I'm starting to wonder if this is my issue. I have never had a problem before and I have used so many different ear buds and never bad a issue but of course I go spend that much on galaxy pro ear buds and now I have a issue. I was thinking about trying to buy different ear bud padding and maybe that will stop it but I'm really not sure of anything at this point.

  Answered 4 years ago by Pinkie420

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Q: QuestionCan I trade my buds live for money off on these

Asked 4 years ago by Plshelp69.

• A:Answer You can only do that on samsung.com using their trade in program you will get 50 dollars applied to your buds pro purchase. Best Buy trade-in program, if they accept the buds plus will give you a gift card for the value they set and you can apply that to your new purchase.

  Answered 4 years ago by musicmangd

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Q: QuestionDo these stay in better than the buds 2, or about the same? Buds 2 fell out of my ears when I would talk or smile even after perfect fit test. I'm using for work primarily (zoom calls all day) so I kinda need to smile and talk.

Asked 3 years ago by Nikole.

• A:Answer Nope. They fall out constantly.

  Answered 3 years ago by ImRobVerified Purchase

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Q: QuestionCan I use these in the shower?

Asked 3 years ago by Matthew.

• A:Answer Ya go for it.

  Answered 3 years ago by Ezduzit

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Q: Questionare buds pro compatible with galaxy S20 phones or just S21

Asked 3 years ago by Anonymous.

• A:Answer All bluetooth supported devices work with these buds (Samsung, Apple, OnePlus, etc)

  Answered 3 years ago by InTheComputer

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Q: QuestionDo these ear buds provide the highest volume compared to other ear buds?

Asked 2 years ago by Bigfrog.

• A:Answer Yes, Sound is by far better than the inexpensive brands so we'll worth the money.

  Answered 2 years ago by Debi

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Q: QuestionWhere can I buy replacement tips for them? They constantly fall out and want to try different tips.

Asked 2 years ago by mltucson.

• A:Answer Best Buy store can help out on this.

  Answered 2 years ago by AdefemiAdeniyi

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Q: QuestionCan any of your earbuds sync to a smart tv? Thank you!

Asked 3 years ago by Jo.

• A:Answer Yes if you look in your settings under Bluetooth devices

  Answered 3 years ago by N907Verified Purchase

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Q: QuestionIs the hear-through volume adjustable to enable these to be used as hearing assists for moderate hearing loss. If not, what do you recommend? Thank you.

Asked 3 years ago by Hopeful.

• A:Answer Yes you can increase the hear through volume in the Wear app

  Answered 3 years ago by TimbukVerified Purchase

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Q: Questionhows the bass is it punchy?

Asked 3 years ago by retsam.

• A:Answer Yes it has great base!

  Answered 3 years ago by Beth

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Q: QuestionDo these sit down into your ear canals or do they sit just inside the ear?

Asked 4 years ago by Talk2myheart.

• A:Answer I would say in between. The silicone tip goes slightly in the ear canal but the bulkier part rests inside the ear - which (for me) gets really uncomfortable after a short period of time.

  Answered 3 years ago by BNicoleAda

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Q: QuestionWill these work will a Galaxy Tab A 7 Tablet?

Asked 4 years ago by Garone.

• A:Answer If the device offers Bluetooth functions then yes

  Answered 4 years ago by Javi

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Q: QuestionCan you use Google Assistant instead of Bixby??? This is my only holdout as I don't use Bixby for anything.

Asked 4 years ago by DoodleDave.

• A:Answer Yes but you must change your default voice assistant to Google instead of Bixby.

  Answered 4 years ago by CROWLEY79

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Q: QuestionWill these work on an iPhone

Asked 4 years ago by Lrs.

This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet

• A:Answer Yes, they can connect to iphone but you will need the galaxy buds app.

  Answered 4 years ago by Alex

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