A:AnswerNo, I believe that the only way to power off the Buds+ is by putting them in the storage case and closing the lid. When your phone rings, you must open the lid, which turns the Buds+ back on instantly, and place them back in your ears. It was such a convoluted process, added to volume issues I had with mine, I returned them.
A:AnswerHello leaveitall, thanks for asking! If you receive a call while wearing the earbuds, they will emit a sound, and a voice notification will inform you of the incoming call's phone number. ^Elizabeth
A:AnswerYou may need to be specific about what app and what type phone you are talking about. If you mean the app that controls the settings, look under Galaxy Wearables. You may have to reset or reboot phone entirely. Otherwise, depending on how long you have had the earbuds, Geek Squad may help you.
A:AnswerI purchased the Samsung ear buds 6 months ago and the same thing happened to me with the right bud. Now the keft one is really low. Can't find help or how to fix it anywhere. Really dislike the product! Please help.
A:Answermine turn off in my pocket. But if in my ears they seem to work at 150 feet or so in the shop. Depends on how many walls/machines are in between.
