A:AnswerI got these maybe a month ago and love them. Work great for phone calls/online meetings. Quality is pretty good I would say. My wife has used them and talked to me over the phone and it's really clear. I personally don't talk super loud, but the microphone picks up a lot. They have a cool future that when enabled, you can hear things in your surroundings. For instance I was on the phone with my mother and my wife came from behind talking to me, and I heard my wife clear through the headphones but if it was disabled I wouldn't of heard her as well. They block pit sound pretty well. Recomend 10/10
A:AnswerHello Lisa, thanks for asking! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects) to an article that will help you troubleshoot the low volume. ^Elizabeth
A:AnswerYou can have 2 phones paired at the same time but you can't use the 2 phones at the same time on the same paired device. You can with a phone and a tablet though.
A:AnswerFrom information I've read, no you cannot, however a software update has been rumored where they may allow dual play. But until the theory is disproved or released, no you cannot connect these to two phones.
A:AnswerHello Jenn, great question! The earbuds cannot be connected to multiple devices simultaneously, but you can switch between paired devices seamlessly with Multi-pairing. ^Elizabeth
