Questions & Answers

Q: QuestionCan my Samsung Galaxy j3 orbit take a cricket sim card

Asked 6 years ago by Moe.

• A:Answer No, this phone is locked to the Tracfone network.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan I keep same phone number on my new j3 Samsung orbit phone

Asked 6 years ago by rinoguy2.

• A:Answer yes

  Answered 6 years ago by karaVerified Purchase

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Q: QuestionI was wondering if this TracFone Galaxy j3 orbit would work with my current provider safelink wireless. before I purchase I want to make sure it will work with my service I already have with safelink.

Asked 6 years ago by Amber.

• A:Answer This question has been answered with some added detail and also answered by a company representative in answer to a similar question. Please look for those answers if you want more than the short answer I am giving here. The answer is "No, Tracfone phones are not compatible with Safelink service."

  Answered 6 years ago by Deb48

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Q: QuestionDoes the galaxy J3 orbit have a call blocker function?

Asked 6 years ago by GrandpaJeff.

• A:Answer Yes. After you’ve received a call you want to block, you can go into the recent calls or messages and select to block the number....it’s fast and simple.

  Answered 6 years ago by BestBuyerVerified Purchase

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Q: QuestionDoes this phone have a speaker phone / function? My mother is 87 and has a hard time hearing and does not use hearing aids....

Asked 6 years ago by George.

• A:Answer Hi. This is Janet from TracFone Wireless. Yes, this is a speaker phone.

  Answered 6 years ago by TracFone Wireless

  
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Q: QuestionWhen the built-in FM Radio is used, does it use up data?

Asked 6 years ago by UncleScroge.

• A:Answer Hi. This is Katrina from TracFone Wireless. No. Built-in FM receiver will let you listen to the radio for free without using data.

  Answered 6 years ago by TracFone Wireless

  
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Q: QuestionI currently have an older tracfone flip phone with double minutes. If I transfer to this smartphone, will my current minutes and double minutes transfer? Thank you.

Asked 6 years ago by Garfield41255.

• A:Answer All the minutes will transfer (if you bought 100 minutes and it doubled to 200, then 200 minutes would transfer). But the "doubling" won't transfer, so if you buy 100 minutes on your new phone, you get 100 minutes. For this reason, I bought a bunch of minutes on my old phone just before I got the new one, and I have a ton of minutes now.

  Answered 6 years ago by luddite1Verified Purchase

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Q: QuestionMy current Tracfone Samsung J3 Luna has triple minutes/texts/data. If I upgrade to the Samsung J3 Orbit, will my minutes/texts/data triple when I purchase more airtime?

Asked 6 years ago by ColoradoGirl.

• A:Answer Hi. This is Mae from TracFone Wireless. Yes. If customers currently have the Triple Minute benefit on their Smartphone, it will be transferred to the new Smartphone.

  Answered 6 years ago by TracFone Wireless

  
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Q: QuestionCan I transfer my minutes from my current Tracfone LG?

Asked 7 years ago by Ariefound.

• A:Answer Hi. This is Mae from TracFone Wireless. Yes. You can keep your minutes and phone number to this phone.

  Answered 7 years ago by TracFone Wireless

  
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Q: Questiondoes this phone have talk to text?

Asked 7 years ago by henry.

• A:Answer This product has great features of texting and talking and depending on use of the features available with chosen plan.

  Answered 7 years ago by IrisVerified Purchase

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Q: Questionmy CAMERA setting is set on SELFIE..how do I get it off that setting so I can take a normal picture

Asked 1 month ago by dirt.

Q: QuestionHow do I unlock my phone after I forgot my password forgot the password

Asked 1 year ago by Sissy.

Q: QuestionHi, How do I go about getting a year service card for my Samsung J-3 orbit phone?

Asked 2 years ago by Jim.

Q: QuestionDoes orbit have T9

Asked 4 years ago by Gerry.

Q: QuestionI have inserted an sd card into my old J3 Orbit, how do I transfer photos and files to the sd card from internal storage? I do all the steps I have found online, but the only option when I try to select a destination is "move to secure folder".

Asked 4 years ago by SteveO.

Q: QuestionWhat SIM card is compatible with tracfone 3GB data card?

Asked 4 years ago by BabyJesus.

Q: Questionis this phone compatible with the new VOLTE?

Asked 4 years ago by Amy.

Q: QuestionHow do I take a sreen shot with my Samsung J3?

Asked 5 years ago by Delba.

• A:Answer Press and hold the power button on the right side and the home button at the same time. Wait for the border around the screen to flash white.

  Answered 4 years ago by Richie

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Q: Questionis my samsung galaxy J3 Orbit 4.4 or above

Asked 5 years ago by BOBBY.