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Hi Nunu! Thank you for reaching out to us. We appreciate your time taking an interest in knowing if you can trade-in your Galaxy S21 to get the Galaxy S22. Yes, you can trade in your Galaxy S21, and you must meet the following eligibility requirements: • It starts up to the home screen and functions normally. • Any software locks will be disabled, accounts will be removed, and it will be factory reset before you ship it. • The screen, body, and camera lenses are free of cracks. We also accept devices with cracked screens at a reduced value. • The device is not on a banned list. You will include the charger or charger case, if applicable. You may visit our website for more information about Samsung Trade-in Program under FAQs: https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZKAXAA. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144197468 Have a great day. Melardo
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